RAUNAQ SINHA
Mumbai
Summary
Scrum Master and Agile delivery professional with over 8 years of experience in stakeholder management, cross-functional coordination, and outcome-driven execution across fast-paced business environments. Background spans sales leadership, marketing, and entrepreneurship, enabling a strong servant-leadership mindset, and business-first Agile execution. Certified ScrumMaster (Scrum Alliance) with MBA credentials, experienced in facilitating Scrum ceremonies, removing impediments, and driving continuous improvement through metrics and feedback loops.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Founder / Agile Delivery Professional
Rawknock (Marketing Agency)
Mumbai
01.2022 - 12.2025
- Led cross-functional teams in iterative planning and delivery aligned with Agile principles.
- Facilitated planning sessions, reviews, and retrospectives to enhance transparency and improvement.
- Identified and removed operational impediments as a servant leader to streamline processes.
- Collaborated with business stakeholders to prioritize initiatives based on customer value and ROI.
- Introduced metrics and feedback mechanisms to enhance predictability and execution quality.
- Achieved 40% increase in online revenue through better delivery alignment for Soy Affair Bistro, Pune.
- Delivered 30% improvement in market visibility within six months for Vijaysinh Hospitality Pvt Ltd.
Associate Director, Delivery & Stakeholder Management
WhiteHat Jr
10.2020 - 12.2021
- Coordinated across business stakeholders, educators, and execution teams to ensure aligned delivery outcomes
- Facilitated regular review and feedback sessions to assess progress and learning effectiveness
- Identified delivery bottlenecks and implemented process improvements
- Used metrics and qualitative feedback to drive continuous improvement
- Contributed to a 20% increase in revenue through improved delivery coordination
Business Development Manager, Agile Operations
OYO
12.2018 - 08.2019
- Managed multiple stakeholders across operations, onboarding, and partner expansion initiatives
- Planned and executed market expansion efforts using iterative execution and feedback-driven adjustments
- Tracked delivery risks, timelines, and outcomes across multiple locations
Risk Manager
Tekwissen India Pvt Ltd
Visakhapatnam
01.2016 - 01.2017
- Developed risk assessment frameworks to identify potential vulnerabilities.
- Conducted regular audits to ensure compliance with regulatory standards.
- Collaborated with cross-functional teams to implement risk mitigation strategies.
- Facilitated training sessions on risk management best practices for employees.
- Reviewed and updated risk management policies in accordance with industry changes.
- Prepared detailed reports on risk exposure for senior management review.
Deputy Manager
HDFC Life Insurance PVT LTD
Mumbai
06.2015 - 12.2015
- Developed strategies to increase customer retention rates.
- Assisted in training new staff on renewal procedures and best practices.
- Created presentations summarizing key insights from customer feedback data related to renewals.
- Maintained accurate records of all customer renewals and expirations.
Executive
SBI Life Insurance Pvt Ltd
Mumbai
05.2013 - 05.2015
- Tracked progress of each renewal campaign and adjusted tactics accordingly based on results.
- Partnered with marketing team members on cross-promotional campaigns targeting potential new customers as well as existing ones.
- Generated reports detailing the performance of each renewal campaign as well as overall success rates across all campaigns.
Education
MBA / PGDM - Marketing
SP Jain School of Global Management
Sydney AustraliaBBA / BMS - Management
Pune University
PuneSkills
- Scrum
- Agile methodologies
- Sprint Planning
- Daily Stand-ups
- Sprint Reviews
- Sprint Retrospectives
- Backlog Refinement
- Stakeholder Management
- Servant Leadership
- Facilitation
- Team Coaching
- Conflict Resolution
- Impediment Removal
- Agile Metrics
- Velocity Tracking
- Burndown Charts
- Continuous Improvement
- Jira
- Confluence
- Miro
- Slack
- MS Teams
- MS Excel
- Google Sheets
- MS PowerPoint
- Google Slides
- ChatGPT
Certification
• Certified ScrumMaster (CSM), Scrum Alliance
• Prince2 Foundation Certificate in Project Management, Peoplecert
• Advanced Certification in Digital Marketing, MICA Ahmedabad
• Mastering Digital Marketing, London Business School
• International Post Graduate Diploma in Risk Management, IIRM
• Prince2 Foundation Certificate in Project Management, Peoplecert
• Advanced Certification in Digital Marketing, MICA Ahmedabad
• Mastering Digital Marketing, London Business School
• International Post Graduate Diploma in Risk Management, IIRM
Tools
Jira, Confluence, Azure DevOps (basic), Miro, Slack, MS Teams, MS Excel, Google Sheets, MS PowerPoint, Google Slides, ChatGPT, Atlassian Intelligence / Jira AI, Miro AI, Microsoft Copilot, Confluence AI / Notion AI
Timeline
Founder / Agile Delivery Professional
Rawknock (Marketing Agency)
01.2022 - 12.2025
Associate Director, Delivery & Stakeholder Management
WhiteHat Jr
10.2020 - 12.2021
Business Development Manager, Agile Operations
OYO
12.2018 - 08.2019
Risk Manager
Tekwissen India Pvt Ltd
01.2016 - 01.2017
Deputy Manager
HDFC Life Insurance PVT LTD
06.2015 - 12.2015
Executive
SBI Life Insurance Pvt Ltd
05.2013 - 05.2015
MBA / PGDM - Marketing
SP Jain School of Global Management
BBA / BMS - Management
Pune University