RAUSHAN KUMAR
RELATIONSHIP MANGER
Delhi
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over [Number] years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
2
2
Languages
Work History
Relationship Manager
FINNABLE TECHNOLOGIES PVT LTD
NOIDA
08.2024 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
TEAM LEADER
My money fintech solution Pvt. Ltd.
03.2023 - 07.2024
- Analyzed data from various sources to identify areas of improvement in the department's operations
- Coordinated team activities and delegated tasks to ensure efficient completion of projects
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
ASSISTANT TEAM LEADER
Andromeda Sales & Distribution Pvt Ltd
08.2022 - 02.2023
- Maintained cleanliness of the sales floor area at all times
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month
- Ensured compliance with company policies and procedures at all times
- Performed regular price checks to ensure competitive pricing
Education
MBA - Accounting And Finance
Amity University
BBA - Marketing Management And Research
Mangalmay Institute of Engineering & Technology
12th - undefined
BSEB Patna
High School Diploma - undefined
BSEB Bord Patna
Skills
- Industry Expertise
- Workload Management
Relationship management
Relationship building and management
Timeline
Relationship Manager
FINNABLE TECHNOLOGIES PVT LTD
08.2024 - Current
TEAM LEADER
My money fintech solution Pvt. Ltd.
03.2023 - 07.2024
ASSISTANT TEAM LEADER
Andromeda Sales & Distribution Pvt Ltd
08.2022 - 02.2023
BBA - Marketing Management And Research
Mangalmay Institute of Engineering & Technology
12th - undefined
BSEB Patna
High School Diploma - undefined
BSEB Bord Patna
MBA - Accounting And Finance
Amity University
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