RAVI B
Senior QA Product Developer
Bangalore
Summary
Results-driven Software Quality Assurance Engineer with 8 years of expertise in the EMV domain, specializing in POS machine testing, both functional and non-functional.
Proficient in analyzing production issues, identifying root causes, and collaborating with developers to deliver timely patches. Skilled in working within agile methodologies and utilizing EMV simulators for testing.
Adept at ensuring system reliability through comprehensive testing, bug tracking, and resolving complex issues.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Product QA Developer
Epicor Software Corporation
06.2022 - Current
- EPA (Epicor Payment Application) is a payment service solution offered to Retail and ECOMM Industry that controls and drives the interaction with pinpad's and communicates to the payment host to authorize the transaction
- EDA (Epicor Device Application) is a device management service where it offers the consuming application to interact with multiple devices like Printer, Scanner, BC reader and Cashdraw, etc
- Retail ERP products of Epicor integrates with EPA and EDA to perform payment operations
- EPA is supported as Windows and Linux service which is deployed locally on customers premises or on cloud environment
- Handling EDA project single handedly till the date with 2 successful major releases supporting cheque Franking, reading and Honeywell BC reader support
- Involved in System testing stages: Smoke testing, Sanity testing, Functional testing and Regression testing
- Participated and successfully completed the FDMS Canada[REP056] and FDMS US[REP058] - CNP Ecomm/MOTO surcharge certifications
- Performing Backward Compatibility testing, Usability testing, Browser Compatibility System integration testing, Consistency testing, Agile testing Process
- Identifying end-to-end scenarios for automation testing during different phases of application development
- Preparing Test plan, Use Cases, Release documentation including requirement review and Trace-ability matrix
- Performed Android application testing and Validated Android device agent application which is released to Customer/play store successfully
- Engaged in Device agent testing for Android and Windows versions
- Received Monthly Spot awards twice for EDA product release and EPA patch releases.
System Test Engineer (Global Quality Assurance)
Verifone India Technology Pvt. Ltd
03.2021 - 06.2022
- GQA team validates the Customer specific releases of ADK released by development team for POS Terminals manufactured by Verifone
- Engaged in deployment testing of ADK + Solution + Configuration [Necessity files to run the Verifone terminal] via IDS[Internal Deployment Server] & VHQ[Verifone Head Quarters]
- Upgradation testing via Automated reference set & manual job using VHQ
- Smoke & Sanity Testing of Verifone POS Terminals (UX-VOS, Engage-VOS2, Hybrid Android+VOS2)
- Performing transactions with test server and payment processor of Fiserv, FDRC, UGP, Worldpay and Chase gateways
- Transaction testing using B2B test cards, Collis tool and specific EBT& Gift MSR cards according to the customer
- Expertise in Android + Engage terminal, written procedures in confluence for downgrading the Android build and provided training to the team
- JIRA defect logging and Tracking
QA Manual Engineer (Ingenico France - Long Term Release Team)
Encora Innovation Labs
04.2019 - 03.2021
- Company Overview: (INGENICO Client)
- Long Term Release team validates SDK released by development team for POS Terminals manufactured by Ingenico
- Functional Testing of Ingenico POS Terminals (Legacy [Tetra] + New Android Based)
- Test Environment Setup using LLT (local loading tool) to load SDK (Software development kit) in a Raw/Fresh Terminal
- Involved in communication module Testing [Wi-Fi, Bluetooth, Modem & Ethernet]
- Engaged in troubleshooting of customer's issues and GAP Analysis
- Installation/Upgrade of SDK via LLT and Remote session in various Terminal Types [MOVE, DESK, LINK and LANE series, etc]
- Engaged in testing of Barcode/Camera scanner and PCL [Payment Communication Layer] using different interfaces like BT, Wi-Fi, LAN, Micro USB and RS-232 in different platforms such as Android, iOS and Windows
- (INGENICO Client)
Junior Systems Engineer (Test Engineer - Qualification Team)
Silicomp India Pvt Ltd
01.2017 - 03.2019
- Company Overview: (FIME INDIA)
- Qualifying the Tools/product developed by our organization which are used to test the various Terminal's (POS) like Verifone, Ingenico, PAX, etc., according to different payment schemes like qSPARC-RuPay, EMV, American Express, VISA, Master card, etc
- Strong knowledge of payment domains specifications - RuPay(ISO8583), China Union Pay, EMV, etc
- Strong knowledge on understanding Payment scheme's specification and Test plan
- Excellent Knowledge in handling ICC card simulators (X-Core, FCE and Proxicard) which is used to exchange information between the terminal and card
- Able to find the issues in the tool (GUI, Functional, integration, Performance, compatibility, and load testing) which helps to avoid the Major or Critical issues before releasing the product to the customer
- Able to analyze and report the 'Issues in the Transaction log on performing various scenarios from the payment scheme's test plan' with internal development team to sort it out in future
- (FIME INDIA)
Education
B.E - E.C.E
G.R.T Institute of Engineering And Technology
Tiruttani, Tamil Nadu 01.2011 - 01.2015
HSC - undefined
Sri Venkateswara Matriculation Higher Secondary School
Tiruvallur, Tamil Nadu 01.2009 - 01.2011
SSLC - undefined
Sri Venkateswara Matriculation Higher Secondary School
Tiruvallur, Tamil Nadu 01.2007 - 01.2009
Skills
EMV Domain Expertise
EMV Certifications
Functional
Non-Functional Testing
Regression Testing
XML & JSON
SDLC Concepts
JIRA management
Android & POS testing
Confluence
Timeline
Senior Product QA Developer
Epicor Software Corporation
06.2022 - Current
System Test Engineer (Global Quality Assurance)
Verifone India Technology Pvt. Ltd
03.2021 - 06.2022
QA Manual Engineer (Ingenico France - Long Term Release Team)
Encora Innovation Labs
04.2019 - 03.2021
Junior Systems Engineer (Test Engineer - Qualification Team)
Silicomp India Pvt Ltd
01.2017 - 03.2019
B.E - E.C.E
G.R.T Institute of Engineering And Technology
01.2011 - 01.2015
HSC - undefined
Sri Venkateswara Matriculation Higher Secondary School
01.2009 - 01.2011
SSLC - undefined
Sri Venkateswara Matriculation Higher Secondary School
01.2007 - 01.2009