Ravi Elathi
Mumbai
Summary
Knowledgeable Application Engineer evaluates and integrates software throughout sales cycle to drive meaningful solutions and increase sales. Collaborates with developer team, project managers and salespeople to implement application designs supporting customer needs and technical challenges. Offers product training, testing and continuous improvement for cost-effectiveness and market leadership.
Overview
7
7
years of professional experience
Work History
Application Support Engineer
Mindsquare Technologies (india) Pvt. Ltd
11.2019 - Current
- Windows Installation via SCCM Network
- High-End Workstation configuration
- High-End Software Installation like License software
- License Subscription Update-date
- User Domain ID creation
- Enhanced application performance by identifying and resolving technical issues in a timely manner.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
Desktop Support
Dynacons Systems & Solutions Ltd.
06.2018 - 03.2019
- Setting up and Configuring New Desktops And Laptops,
- Installing Authorized Software to Desktops and Laptops,
- Updating Security Patch and Installing Drivers to
Desktops and Laptops,
- Crimping RJ-45 CAT 5e LAN cable unshielded twisted pair {UTP}
- Unlock and replace user password in Active Directory,
- Creating and Configuring Windows Domain, Trouble shooting Internet issue, Installing Anti-Virus over Protected network, installing Printer over wired Network,
- Well versed in taking Remote and troubleshooting
- Well versed in managing IT inventory on a large scale,
Desktop Support
CMS I.T. Services Pvt.Ltd.
07.2017 - 12.2018
- Installing Windows 7,8,8.1,10 via USB and DVD
- Installing and configuring printers to Desktops and Laptops
- Creating and Configuring Windows Domain
- Call Log In Vendors
Education
B.COM -
Vinayaka University
06.2016
H.S.C -
Vinayaka University
06.2013
S.S.C -
Mumbai University
06.2009
Skills
- Technical Troubleshooting
- Application testing
- Root cause identification
- Technical issue resolution
- Auditing Service Requests
City
Badlapur {E}
Street
Om Sanket apt, Room No 201
Zip
421503
State
Thane
Personal Information
- Date of Birth: 07/18/90
- Nationality: India
Hobbie Listening to music
- Listening to music can be a fun and rewarding hobby
- In fact, listening to music is one of the best hobbies anyone can think of. It is proven to have innumerable benefits to your mental and physical health
- It stimulates your creativity and improves your mood
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Marathi
Upper intermediate (B2)
Telugu
Upper intermediate (B2)
Timeline
Application Support Engineer
Mindsquare Technologies (india) Pvt. Ltd
11.2019 - Current
Desktop Support
Dynacons Systems & Solutions Ltd.
06.2018 - 03.2019
Desktop Support
CMS I.T. Services Pvt.Ltd.
07.2017 - 12.2018
B.COM -
Vinayaka University
H.S.C -
Vinayaka University
S.S.C -
Mumbai University
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