RAVI GNANASEKAR
Chennai
Summary
Accomplished Team Leader with a proven track record at Ags Healthcare Pvt Ltd, adept in leveraging analytical thinking and leadership abilities to drive team success. Excelled in enhancing team performance, fostering innovation, and streamlining accounts receivable processes. Skilled in Microsoft Office and healthcare management, consistently achieving and surpassing targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team leader
Ags Healthcare Pvt Ltd
Chennai
10.2017 - 01.2024
- Ensured team members had the resources, tools, and training needed for success
- Resolved conflicts in a professional and timely manner
- Evaluated team performance and provided constructive feedback to help team members improve
- Monitored team performance and performance metrics to identify areas of improvement
- Encouraged creativity and innovation to develop new solutions to complex problems
- Developed a system for recognizing team accomplishments and rewarding success
Senior Receivable Analyst
Techno Soft pvt Ltd
Chennai
03.2015 - 06.2017
- As a Senior Receivable Analyst, I was responsible for managing accounts receivable processes and ensuring Proper support for the team
- I utilized my strong communication and customer service skills to address client inquiries and resolve billing discrepancies, contributing to positive client relationships
- Additionally, I demonstrated leadership and teamwork abilities by collaborating with colleagues to achieve departmental targets and improve overall efficiency
- Analyzing and calling
- Mailing and fax
- Rejection
- Payment posting (download file and excel allocation, Medicare & Medicaid payment posting)
- HFS (Work Allocation to the team, Audit, process and software trainer, meeting (daily and quality), Report (daily & month end report))
- Billing
- Mail Handling
Senior Receivable Analyst
E4E Healthcare
Chennai
07.2014 - 03.2015
- Monitor calls to ensure positive customer experience and provide direct feedback on observed performance
- Managing the team target as well as individual target of team Members
- Represent the team in meetings and calls with clusters
- MIS reporting as well as optimum utilization of resources & Systems
- Ensuring team bonding and team interaction as to avoid Attrition happening on the grounds of dissatisfaction in the Team
- Co-coordinating between different departments for any issues amongst team members
Education
BSc - Psychology
Alagappan University
06.2022
Skills
- Leadership
- Adaptability
- Communication
- Analytical thinking
- Communication skills
- Leadership abilities
- Microsoft Office
- Teamwork
- Healthcare management
Hobbies and Interests
- Cricket
- Volleyball
- Shuttle
- Tamil
Languages
English
Personal Information
- Date of Birth: 02/14/85
- Nationality: Indian
Accomplishments
- Extra miler Award
- Best performer Award
- No leaves Award
Certification
- Six Sigma yellow belt
- Six Sigma green belt
- Ar vantage specilization certification internally in 2levels
Timeline
Team leader
Ags Healthcare Pvt Ltd
10.2017 - 01.2024
Senior Receivable Analyst
Techno Soft pvt Ltd
03.2015 - 06.2017
Senior Receivable Analyst
E4E Healthcare
07.2014 - 03.2015
BSc - Psychology
Alagappan University