Ravi Gohil
Collection Manager
Ahmedabad
Summary
Proven Collection Manager at Bajaj Auto Finance, adept in leveraging debt recovery expertise and conflict resolution techniques to enhance team morale and efficiency. Achieved significant improvements in payment behavior analysis, skillfully negotiated settlements, and fostered interdepartmental communication. Committed to legal compliance and customer service excellence, continuously seeking learning opportunities to drive success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Collection Manager
Bajaj Auto Finance
12.2021 - 07.2024
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
- Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
- Facilitated cross-functional initiatives aimed at improving internal communication between collections, sales, and finance departments.
Direct Market Associate
Bajaj Auto Finance
03.2020 - 12.2021
- Consistently exceeded quarterly performance targets by diligently monitoring progress against objectives set by senior management
- Negotiated favorable contracts with vendors and suppliers, securing advantageous terms for the organization
Auditor
CA Rutul Shah And Associate
02.2015 - 03.2020
- Analyzed data and findings to prepare reports detailing financial information.
Auditor
CA Bony Shah
04.2011 - 02.2015
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality
- Planned and executed follow-up audits at appropriate intervals
Education
Bachelor of Arts - Gujarati 48%
Gujarat University
Ahmedabad, India 05.2001 -
12th - 48%
Bhagwati Vidyalay
Ahmedabad 05.2001 -
10th - 77%
Noble Higher Secondary School
05.2001 -
Skills
Debt recovery expertise
Customer Service
Conflict resolution techniques
Goal Oriented Approach
Legal Compliance Awareness
Debt recovery expertise
Timeline
Collection Manager
Bajaj Auto Finance
12.2021 - 07.2024
Direct Market Associate
Bajaj Auto Finance
03.2020 - 12.2021
Auditor
CA Rutul Shah And Associate
02.2015 - 03.2020
Auditor
CA Bony Shah
04.2011 - 02.2015
Bachelor of Arts - Gujarati 48%
Gujarat University
05.2001 -
12th - 48%
Bhagwati Vidyalay
05.2001 -
10th - 77%
Noble Higher Secondary School
05.2001 -
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