Ravi Gupta

• Increased sales through effective merchandising strategies and targeted promotions.
• Developed strategy to increase sales and drive profits.

• Developed strong working relationships with staff, fostering a positive work environment.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Built lasting rapport with customers by delivering exceptional presentations that demonstrated product value propositions effectively.
• Retained key accounts through diligent relationship management, understanding client needs, and ensuring timely delivery of services.
• Generated new business leads through targeted prospecting techniques and strong networking skills.

• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
• Established clear communication channels between clients and internal teams, ensuring seamless project execution.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

: Client Acqusition

: Client Servicing