Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RAVI HIREMATH

#106, Sri Lakshmi Nilaya, 3rd Crs, Near Muniyappa Park, Sundarnagar.Gokula Ext Mattikeri Bangalore

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience
1
1
Certification

Work History

SENIOR ANALYST-KNOWLEDGE SERVICES [ASSISTANT MANAGER]

INFOSYS BPM
Bangalore
07.2021 - Current

Client Overview: Procter & Gamble.

  • Produced weekly summary reports of progress and learnings to help keep work aligned with objectives.
  • Collaborated with project stakeholders and solution architects to grasp requirements.
  • Communicated project status to stakeholders at all levels.
  • Lead a team of 11 in creating and implementing development protocols.
  • Developed comprehensive strategy and methodology for software regression testing.
  • Developed process recommendation documents by creating presentations, process maps, and supporting metrics.
  • Managed risks, issues, and opportunities by working closely with Project Managers on system-related tasks.
  • Oversees compliance with all service-level agreements established for P&G.
  • Ensured team's work quality averaged 99% each month.
  • Enhanced team adaptation by providing effective training and coaching.
  • Localized opportunities for process controls and utilized the KNIME tool to automate them.
  • Supervised development activities, generated progress updates, prepared workday projections, and launched several Power BI dashboards.
  • Developed and executed optimal training programs for new processes.
  • Customized training programs to enhance technical and soft skills within the team.

ANALYST-KNOWLEDGE SERVICES [TEAM LEADER]

INFOSYS BPM
Bangalore
04.2018 - 06.2021

Client Overview: Procter & Gamble

  • Analyzes existing processes and advises on optimization.
  • Worked with SAP GUI 750, Panaya testing tool, and KNIME.
  • Optimized data validation and template creation by automating multiple Excel 'Forecast' reports in KNIME.
  • Achieved rapid turnaround for SAP BW troubleshooting.
  • Reviews and documents metrics, uncovering areas for enhancement in processes.
  • Assisted in designing, documenting, and maintaining system processes.

PROCESS SPECIALIST

INFOSYS BPM
Bangalore
06.2016 - 04.2018

Client Overview: Procter & Gamble

  • Led project teams to execute process change initiatives.
  • Educated staff about new processes for maintaining quality standards.
  • Oversaw production workflows, uncovering enhancement opportunities.
  • Assessed operational methods to ensure adherence to both internal guidelines and external laws.
  • Facilitated resolution of intricate operational challenges by diagnosing system errors.
  • Developed and upheld precise workflows of current business processes to align with standards.
  • Produced performance evaluations focusing on process efficiency and effectiveness.
  • Conducted data analysis identifying trends, issues and resolutions.

PROCESS SPECIALIST

INFOSYS BPM
Bangalore
10.2014 - 05.2016

Client Overview: Citibank.

  • Updated test plans and documented defects in Quality Center.
  • Validated Functional Requirements Document using expertise in AML domain.
  • Thoroughly documented user acceptance testing processes.
  • Incorporated feedback from business and technology teams in the AML Project.
  • Assisted team in creating effective AML compliance test cases.

SR. PROCESS EXECUTIVE

INFOSYS BPM
Bangalore
10.2011 - 09.2014

Client Overview: Information Loss Monitoring System (Cyber Security)

  • Monitored, analyzed, and reported network data presented by all applications using Vontu DLP.
  • Ensured detailed communication of current cybersecurity issues through regular updates.
  • Conducted thorough assessments of security events, providing clear recommendations.
  • Monitored and studied traffic to gain insights from identified malicious actors.
  • Enhanced security measures through close collaboration with other IT teams.
  • Prepared, distributed, and maintained instructions, policies, guidance, and SOPs.

PROCESS EXECUTIVE

INFOSYS BPM
Bangalore
04.2010 - 09.2011

Client Overview: Orange Business Services.

  • Working on data transactions.
  • Performed regular audits of existing processes in order to maintain accuracy, consistency, and quality standards.

SALES OFFICER

R.A.ENTERPRISES
Bangalore
03.2009 - 02.2010

Company Overview: R.A. Enterprise [Marketing]

  • Maintained customer relationships by responding promptly to inquiries and requests.
  • Assisted in the development of marketing materials, such as brochures, flyers, and ads.

FINANCIAL ADVISOR

BHARATI AXA LIFE INSURANCE
Bangalore
10.2007 - 06.2008

Client Overview: Bharati Axa

  • Developed financial plans for clients to ensure their long-term financial stability and growth.

Education

MASTER OF BUSINESS ADMINISTRATION [M.B.A] - MARKETING

SWAMI VIVEKANANDA COLLEGE
08.2007

BACHELOR OF SCIENCE - STATISTICS, MATHEMATICS, PHYSICS

S.A.COLLEGE
Naregal
07.2005

Skills

  • Recruiting
  • Performance Appraisals
  • Data analysis and reporting
  • Business Intelligence
  • Data Modeling
  • Problem Solving
  • Performance Monitoring
  • Project Management
  • Documentation and Reporting
  • Business Operations Analysis

Certification

  • Citizenship Developer from Automation Anywhere Issued by Automation Anywhere
  • End to End Data Science Practicum with Knime Udemy
  • PMP Certification Training Course-Simplilearn
  • Microsoft Power BI - The Practical Guide 2024 Udemy
  • The Semantics of First-Order Logic-Stanford Online Edx
  • ISTQB Foundation Level
  • Basic Proficiency in KNIME Analytics Platform-Issued by KNIME
  • Analytics Essentials foundation certificate program IIITB
  • Introduction to R (edX 4.1)

Timeline

SENIOR ANALYST-KNOWLEDGE SERVICES [ASSISTANT MANAGER]

INFOSYS BPM
07.2021 - Current

ANALYST-KNOWLEDGE SERVICES [TEAM LEADER]

INFOSYS BPM
04.2018 - 06.2021

PROCESS SPECIALIST

INFOSYS BPM
06.2016 - 04.2018

PROCESS SPECIALIST

INFOSYS BPM
10.2014 - 05.2016

SR. PROCESS EXECUTIVE

INFOSYS BPM
10.2011 - 09.2014

PROCESS EXECUTIVE

INFOSYS BPM
04.2010 - 09.2011

SALES OFFICER

R.A.ENTERPRISES
03.2009 - 02.2010

FINANCIAL ADVISOR

BHARATI AXA LIFE INSURANCE
10.2007 - 06.2008

MASTER OF BUSINESS ADMINISTRATION [M.B.A] - MARKETING

SWAMI VIVEKANANDA COLLEGE

BACHELOR OF SCIENCE - STATISTICS, MATHEMATICS, PHYSICS

S.A.COLLEGE
RAVI HIREMATH