Ravi Kumar

• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
• Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
• Identified investment opportunities, threats and challenges to accurately forecast company budget.
• Defined and integrated roles, responsibilities and processes for business team and data management organization.
• Closed new business and streamlined transition accounts to customer relations department.
• Conducted cold- calls to prospect external lead sources and advance sales process.
• Evaluated current service needs and product satisfaction levels with established customers.
• Developed short-term and long-term sales objectives and strategic plans to meet market needs.

• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Improved sales processes to streamline customer acquisition and onboarding strategies.

· Cold Calling potential clients via telephone or personal visit.

• Developed and implemented comprehensive salesperson training program.
• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

• Managing the responsibility of full customer services provide.
• Opening savings accounts, current accounts, and selling of all banking products
• Managing customer deliverable; took care of DD/PO’s handling processing & making decision as per the Departmental Operating Instructions manual & within the timeliness and accuracy standards specified.
• Looking after the cross-selling products of the bank and other third party products sourced by the bank to ensure further profitability of the customer to the bank; maintaining long term relationship with the customer.
• Effectively handling customers and ensured the account coordinating gave maximum output to my organization.
• Maintaining excellent relations with clients, offering customized solutions to meet client’s requirements and boost organizations’ business
• Attached identifying tags to containers.

• Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
• Identified and qualified new distributors to increase market share in key territories.
• Connected with prospects through multipronged approaches, including trade shows, cold calling and local-area networking.
• Maintaining excellent relations with clients, offering customized solutions to meet client’s requirements and boost organizations’ business.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Instrumental in checking of all the AOFs with all KYC norms and daily reports.
• Obtained & processed information required for provision of services, such as opening A/Cs, savings plans.
• Carried out the responsibilities of daily preparation of DSR; follow-up with the customer as per his convenience.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.