RAVI KUMAR
HASSAN
Summary
Dedicated banking professional with over 6.5 years of experience as a Customer Service Associate at Karnataka Gramin Bank, Hassan. Proven ability to manage customer relationships, resolve issues efficiently, and promote banking products and services. Committed to delivering high-quality customer experiences, and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
KARNATAKA GRAMIN BANK
Hassan
05.2018 - Current
- Handled cash transactions, maintained accurate records, and ensured adherence to bank policies and procedures.
- Collaborated with team members to achieve branch targets, and enhance overall customer satisfaction.
- Recognized for outstanding performance in promoting mobile banking and digital products.
- Improved product knowledge on a continuous basis to provide optimal services.
- Cultivated and maintained strong relationships with high-net-worth customers.
- Conducted customer education sessions on insurance, and other products.
- Performed additional duties as assigned by management.
Education
Bachelor in Commerce
University of Rajasthan
Jaipur05-2015
Skills
- Customer relationship management
- Banking operations
- Digital Banking Solutions
- Knowledge of banking products
- Customer support
- Product and service solutions
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Gujarati
Beginner
A1
KANNADA
Intermediate (B1)
B1
Timeline
Customer Service Associate
KARNATAKA GRAMIN BANK
05.2018 - Current
Bachelor in Commerce
University of Rajasthan
Similar Profiles
PRIYA SPRIYA S
ASSISTANT MANAGER at KARNATAKA GRAMIN BANKASSISTANT MANAGER at KARNATAKA GRAMIN BANK
Rohan ChalkeRohan Chalke
Manager at Karnataka Gramin BankManager at Karnataka Gramin Bank
PRATHYUSHA MEDAPRATHYUSHA MEDA
MANAGER-IT at KARNATAKA GRAMIN BANKMANAGER-IT at KARNATAKA GRAMIN BANK