Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Core Expertise
Timeline
Generic
RAVI MALHOTRA

RAVI MALHOTRA

Recruitments and Staffing
Hyderabad,TG

Summary

Strategic Human Resources and People Transformation Executive with 27+ years of experience leading Human Resources, People & Culture, Organizational Development, Talent Management, HR Operations, and Shared Services across high-growth enterprises, Global Capability Centers (GCCs), and multinational organizations in India and North America. Proven success in aligning people strategy with business objectives, partnering with Founders, CEOs, and Executive Leadership to build high-performing organizations, strengthen organizational capability, and enable sustainable business growth.

Extensive experience in designing and implementing enterprise-wide HR strategies encompassing organizational design, talent management, workforce planning, leadership development, performance management, employee engagement, and change management. Successfully built and scaled businesses from startup to $120M and $75M in annual revenue, managed business portfolios exceeding $550M, and led multi-functional organizations of 650+ professionals across Human Resources, Talent Acquisition, Operations, Shared Services, Payroll, Compliance, and business Support.

A trusted strategic business partner with a proven track record of driving organizational transformation, culture evolution, leadership capability, governance, and workforce modernization. Recognized for developing scalable HR frameworks, enhancing operational excellence, improving productivity, strengthening employee experience, and enabling business transformation through people-centric leadership.

Brings deep expertise in HR Strategy, Organizational Development, Talent Management, Leadership Development, Performance Management, Employee Engagement, Workforce Planning, Change Management, HR Governance, HR Analytics, Executive Business Partnering, and Organizational Transformation. Known for building collaborative, high-performing teams and delivering measurable business outcomes through strategic HR leadership.

Overview

27
27
years of professional experience
11
11
Certification

Work History

Associate Director - TA & Business Transformation (Strategic Transformation Assignment)

Girnar Soft Pvt Ltd
03.2026 - 06.2026
  • Led talent acquisition transformation initiatives aligned with business growth and workforce scalability.
  • Built a network of 300+ recruitment partners within three months, significantly expanding hiring capacity and talent reach.
  • Implemented vendor governance, performance management, and recruitment analytics frameworks to improve operational effectiveness.
  • Partnered with leadership teams on workforce strategy, hiring planning, and talent ecosystem development.

India Head - HRO, TA & GCC Operations

Denken Solutions, Inc.
03.2023 - 03.2026

Key Responsibilities
• Led Human Resources, HR Operations, Talent Management, Talent Acquisition, GCC Operations, Workforce Planning, and Shared Services for a $220M+ business portfolio, aligning people strategy with organizational growth and business objectives.
• Directed a 300+ member multi-functional organization across Human Resources, Talent Acquisition, Payroll, Compliance, Operations, and Shared Services, driving organizational effectiveness, governance, and operational excellence.
• Partnered with Founders, executive leadership, and business stakeholders to develop people strategies, organizational transformation initiatives, workforce planning, and leadership capability that supported business growth.
• Designed and implemented scalable HR governance, organizational structures, performance management, workforce planning, and talent management frameworks to support rapid business expansion.
• Provided strategic oversight for enterprise-wide talent acquisition, leadership hiring, workforce planning, and organizational capability across IT, Healthcare, Professional Services, and Shared Services functions.

Key Achievements
• Scaled the Human Resources and Talent Acquisition organization by 100%, enabling 50%+ business growth through organizational expansion, capability development, and operational transformation.
• Successfully acquired and onboarded 11 enterprise and MSP clients, strengthening strategic partnerships and supporting sustained revenue growth.
• Secured a $1.3M workforce services contract with the City of Pinole, enabling the successful hiring and deployment of 140 professionals.
• Improved productivity by 50%, reduced time-to-fill by 30%, increased offer-to-join conversion to 80%, and enhanced operating margins by 18% through HR transformation, process optimization, and performance improvement initiatives.

India Head - WFM, TA & HR

BCforward
01.2020 - 05.2022

Key Responsibilities
• Led Human Resources, Talent Management, Workforce Planning, Talent Acquisition, and Shared Services for a $550M business portfolio, supporting enterprise operations across North America.
• Directed a 650+ member multi-functional organization across Human Resources, Talent Acquisition, Workforce Management, Operations, and Shared Services, driving organizational effectiveness, operational governance, and business performance.
• Owned P&L, budgeting, workforce planning, resource optimization, organizational scaling, and productivity initiatives across multiple business units, ensuring alignment with strategic business objectives.
• Partnered with executive leadership to develop and execute people strategy, organizational transformation, workforce planning, leadership capability, and business growth initiatives.
• Provided strategic oversight for enterprise talent acquisition, workforce forecasting, capacity planning, and organizational capability, supporting large-scale enterprise programs and business expansion.
Key Achievements
• Grew the managed business portfolio from $330M to $550M, improving profitability, operational excellence, delivery performance, and organizational scalability.
• Led enterprise workforce planning and talent acquisition initiatives, delivering 3,000+ annual hires, managing 4,700+ requisitions, and supporting business growth across large enterprise programs.
• Improved productivity by 50%, reduced hiring costs by 5%, increased candidate pipeline generation by 30%, and strengthened operational performance through HR transformation and process optimization.
• Successfully led a 650+ member distributed workforce during the COVID-19 pandemic, maintaining employee engagement, business continuity, operational stability, and client satisfaction.
• Strengthened HR governance, workforce planning, performance management, and operational frameworks, enhancing organizational effectiveness, SLA compliance, and overall business outcomes.

Chief People Manager

Xcelerate Solutions
12.2015 - 11.2019

Key Responsibilities
• Led People Operations, Human Resources, Talent Management, Workforce Planning, and Business Operations, supporting enterprise and mid-market organizations while aligning people strategy with business objectives.
• Directed a 145+ member multi-functional organization across Human Resources, Talent Acquisition, Operations, and Client Delivery, driving organizational effectiveness, workforce capability, and operational excellence.
• Partnered with Founders, executive leadership, and business stakeholders to develop and execute people strategy, organizational development, workforce planning, leadership capability, and business transformation initiatives.
• Led strategic business planning, client partnerships, operational governance, and organizational planning to support sustainable growth and long-term business success.

• Designed and implemented scalable people, governance, performance management, and operational frameworks that strengthened organizational capability, leadership effectiveness, and customer success.

Key Achievements
• Played a key leadership role in scaling the organization from a startup to $75M in annual revenue by aligning people strategy, organizational capability, workforce planning, and operational excellence with business growth.

• Built and led a 145+ member high-performing organization, strengthening leadership capability, employee engagement, and organizational scalability.
• Contributed to sustained business growth through strategic client acquisition, account expansion, and long term executive partnerships.
• Established scalable workforce planning, governance, performance management, and operational frameworks that improved organizational effectiveness and business performance.
• Strengthened executive stakeholder relationships, enhancing customer satisfaction, organizational growth, and long-term business success.

Director - Talent Acquisition

TalentPro USA
02.2008 - 11.2015

Key Responsibilities
• Founding member responsible for building and scaling talent Acquisition, People Operations, Workforce management, Onboarding, Compliance, and Client Delivery functions.
• Led a 250+ member organization across Talent Acquisition, HR Operations, Workforce Administration, and Enterprise Delivery supporting North American clients.
• Developed enterprise talent strategies, workforce planning, recruitment governance, and scalable hiring frameworks across multiple industry sectors.
• Partnered with executive leadership on organizational growth, workforce transformation, business expansion, and talent strategy initiatives.
• Directed high-volume talent acquisition and workforce operations for enterprise, MSP/VMS, and direct client
programs.


Key Achievements
• Founding member who helped scale the organization from a startup to a $120M enterprise, establishing scalable talent acquisition, HR operations, and workforce management capabilities.
• Built and led a 250+ member organization, driving organizational growth, operational excellence, and workforce scalability.
• Delivered 550+ annual hires, managed 1,300+ requisitions, and generated 4,000+ candidate submissions while maintaining quality and compliance.
• Established scalable talent acquisition, onboarding, compliance, and workforce planning frameworks that accelerated business growth and organizational effectiveness.
• Contributed to client acquisition, account expansion, and long-term customer retention through strategic talent delivery and operational excellence.

Staffing Manager

Collabera Inc.
09.2005 - 01.2008

Delivery Manager

NIIT SmartServe
05.2000 - 08.2005

Delivery Lead

Motif, Inc.
12.1996 - 04.2000

Education

Master of Business Administration - Computer and Information Sciences and Support Services

Northwest Missouri State University
01.2015

Certificate Course - Operation Management, and Supervision

Narsee Monjee Institute of Management Studies (NMIMS)
01.2018

Diploma - Operations Management and Supervision

Narsee Monjee Institute of Management Studies (NMIMS)
01.2009

Master of Business Administration - Business and Personal/Financial Services Marketing Operations, Marketing, HR

Devi Ahilya Vishwavidyalaya
01.1999

Bachelor of Business Administration - Human Resources Management/Personnel Administration, General

Devi Ahilya Vishwavidyalaya
01.1997

Skills

Strategic Human Resources

HR Strategy

People & Culture Leadership

Organizational Design & Development

Organizational Effectiveness

Talent Management

Succession Planning

Leadership Development

Performance Management

Employee Engagement

Employee Experience

Learning & Development

Culture Transformation

Rewards & Recognition

HR Governance & Compliance

Change Management

Workforce Planning

HR Analytics

Business Partnering

Executive Stakeholder Management

Talent Acquisition
Organizational Scaling

GCC Operations

Business Operations

P&L Leadership

Certification

  • Six Sigma Black Belt (CSSBB), AIQM Business Solutions Pvt. Ltd.
  • Strategic Management and Operations, International Business Management Institute (IBMI)
  • PMP (Project Management Professional), Project Management Institute (PMI)
  • Certified Customer Service Professional (CCSP), Impact Learning and Development
  • Scrum Master Certified (SMC), SCRUM study (Accreditation Body for Scrum and Agile)
  • SHRM - Senior Certified Professional (SHRM-SCP), SHRM
  • Leadership and Team Development, International Business Management Institute (IBMI)
  • Essential Management Skills, International Business Management Institute (IBMI)
  • Certified Temporary-Staffing Specialist (CTS), American Staffing Association
  • Certification in Compensation Management & Administration, AIHR (Academy to Innovate HR)
  • Sales Effectiveness Systems, Richardson Sales Performance
  • Communication Skills: Result Through Collaboration, Learning Tree International

Professional Highlights

  • Provided strategic leadership for Human Resources, People Operations, Organizational Development, Talent Management, Workforce Planning, and Shared Services, leading organizations of up to 650+ professionals while managing business portfolios exceeding $550M.
  • Built and scaled high-growth organizations from startup to $120M and $75M in annual revenue by designing scalable HR strategies, organizational structures, governance frameworks, and people practices aligned with long-term business objectives.
  • Partnered with Founders, CEOs, and Executive Leadership to drive organizational transformation, culture development, leadership capability, succession planning, and strategic workforce initiatives that enabled sustainable business growth.
  • Led enterprise-wide people strategies encompassing organizational design, workforce planning, leadership hiring, performance management, and talent development, supporting rapid business expansion across global operations and 60+ enterprise clients.
  • Delivered measurable business and people outcomes by improving productivity by 50%, reducing hiring costs by 25%, increasing operating margins by 18%, reducing time-to-fill by 30%, and strengthening HR governance, performance management, and workforce analytics.

Core Expertise

  • Business Operations Leadership
  • Workforce Solutions
  • Revenue Growth & Scaling
  • Talent Acquisition & Workforce Strategy
  • GCC Operations
  • MSP/VMS & RPO Management
  • Client Acquisition & Strategic Partnerships
  • P&L Ownership
  • Workforce Planning
  • Recruitment Transformation
  • Operational Excellence
  • Delivery Management
  • Vendor Ecosystem Development
  • Organizational Scaling
  • Executive Stakeholder Management

Timeline

Associate Director - TA & Business Transformation (Strategic Transformation Assignment)

Girnar Soft Pvt Ltd
03.2026 - 06.2026

India Head - HRO, TA & GCC Operations

Denken Solutions, Inc.
03.2023 - 03.2026

India Head - WFM, TA & HR

BCforward
01.2020 - 05.2022

Chief People Manager

Xcelerate Solutions
12.2015 - 11.2019

Director - Talent Acquisition

TalentPro USA
02.2008 - 11.2015

Staffing Manager

Collabera Inc.
09.2005 - 01.2008

Delivery Manager

NIIT SmartServe
05.2000 - 08.2005

Delivery Lead

Motif, Inc.
12.1996 - 04.2000

Bachelor of Business Administration - Human Resources Management/Personnel Administration, General

Devi Ahilya Vishwavidyalaya

Master of Business Administration - Business and Personal/Financial Services Marketing Operations, Marketing, HR

Devi Ahilya Vishwavidyalaya

Diploma - Operations Management and Supervision

Narsee Monjee Institute of Management Studies (NMIMS)

Certificate Course - Operation Management, and Supervision

Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - Computer and Information Sciences and Support Services

Northwest Missouri State University
RAVI MALHOTRARecruitments and Staffing