Ravi Mishra
Engineering Manager II
Bangalore
Summary
Engineering Leader committed to continuous learning and leveraging acquired knowledge and experience to achieve organizational goals. Focused on leading product development with a customer-centric approach through technological excellence, building high-performing teams, and optimizing processes to deliver impactful solutions.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Engineering Manager II
Grab
03.2023 - Current
- Architected and led the development of a high-performance, low-latency Flexi Loan platform, processing 200K+ loans in Singapore with an onboarding time under 3 minutes, ensuring less than 30 minutes of total downtime annually and high system resilience.
- Designed and launched the bank’s first credit card (FlexiCard), scaling to 10K+ issuances in 3 months with less than one week of hypercare period.
- Led the Balance Transfer product, driving a 60% increase in loan disbursals, achieving zero production incidents, and delivering a highly available system in just 8 weeks.
- Developed and deployed the Balance Transfer Split Lending Engine, enabling dynamic interest rate segmentation for optimized debt management while maintaining low-latency transaction processing.
- Ensured system availability of 99.99%, achieving less than 30 minutes of downtime per year, implementing automated failover mechanisms, distributed architectures, and real-time monitoring.
- Integrated GenAI-powered code review and refactoring tools, improving code quality, reducing technical debt, and increasing developer efficiency.
- Optimized team productivity by embedding AI-driven workflows, automating code generation, test case writing, and story writing, reducing cycle times and improving release velocity.
- Scaled engineering teams from 6 to 16, managing up to 25 engineers during peak demand periods, maintaining , and fostering a high-performance, AI-augmented development culture.
Sr Technical Lead
Airtel X Lab's
08.2021 - 03.2023
- Managed a team of 10 members, leading the design, development, and release of the EKYC-based SIM acquisition system for Airtel PAN India. Reduced SIM purchase time from 15 minutes to 1-2 minutes and processed nearly a million transactions daily.
- Streamlined processes to build products in collaboration with the Product Team, Regulatory Team, and Customer Experience Team*. Consistently delivered projects within tight deadlines (1.5 to 2 weeks) and optimized DB storage for approximately 30TB of data.
- Implemented auto-healing of transactions, reducing manual interventions by 50%. Took the initiative to develop a new portal for compliance data, significantly reducing manual effort in regulatory requirements by 70-80%.
Tech Lead
Rakuten
06.2020 - 08.2021
- Led a team of 6, integrated SpringCloud to streamline management and deployment, implemented distributed tracing for better issue resolution, and managed four high-load sale events with over 300 QPS each.
- Supervised the Rakuten Advertisement platform for internal merchant advertisements on the Rakuten websites in Japan and Taiwan.
Senior Software Engineer
United Health Group, Optum
04.2019 - 05.2020
- Integrated Optum ID Single Sign-On, circuit breaker for resiliency, and centralized logging with Splunk.
Principal Member Technical Staff
Oracle
06.2017 - 04.2019
- Developed Micro-Service in Oracle Monitoring Cloud to provide feature-flip service
Senior Member Technical Staff
Oracle
07.2011 - 05.2017
- Oracle Monitoring Cloud-APM Diagnostics- Providing diagnostics of JVM and Weblogic server to customer on demand
Education
Bachelor of Technology (B.Tech.) - Computer Science
NIT Allahabad
07.2007 - 05.2011
Skills
Java,Golang
Aws Core Components, OpenShift cloud
Kafka, RabbitMQ, Solace, SQS
Timeline
Engineering Manager II
Grab
03.2023 - Current
Sr Technical Lead
Airtel X Lab's
08.2021 - 03.2023
Tech Lead
Rakuten
06.2020 - 08.2021
Senior Software Engineer
United Health Group, Optum
04.2019 - 05.2020
Principal Member Technical Staff
Oracle
06.2017 - 04.2019
Senior Member Technical Staff
Oracle
07.2011 - 05.2017
Bachelor of Technology (B.Tech.) - Computer Science
NIT Allahabad
07.2007 - 05.2011
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