Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Ravi Prakash

Ravi Prakash

Senior Business Analyst
New Delhi

Summary

Perceptive Senior Business Analyst with more than 9 years driving successful business processes for product companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Senior Business Analyst

TBO.COM
Gurugram
07.2022 - Current
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Performed gap analysis to identify areas of improvement.
  • Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
  • Collaborated with internal business partners to implement commission arrangements.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Business Analyst

TBO.com
Gurugram
08.2021 - 06.2023
  • Translation and simplication of business requirement to technical
    requirement and working closely with the Development team to achieve goals
  • Elicit requirements using interviews, document analysis, surveys, site
    visits, business process descriptions, use cases, scenarios, business
    analysis, competitive product analysis, task and workflow analysis,
    and/or requirements workshops
  • Develop wireframes, workflows, use case diagrams, UML diagrams
    ,flowcharts, and another analysis-type documentation. Prepare BRD,
    FRD, SRS , RTM, User Manual
  • Prioritizing the requirements and creating tickets in AzureBoard and explaining the requirements to the developers

Business Analyst

Traversia Technology Pvt Ltd
Gurugram
02.2021 - 08.2021
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Doing Competitive Landscape by doing research on multiple tools and communicated to multiple stakeholders
  • Creation Of SOW /Product features Document
  • Organizing and performing all the Scrum events.
  • Define workable acceptance criteria.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Team Lead

Zillious Solution Pvt Ltd (A subsidiary of EBIX)
New Delhi
07.2015 - 07.2021


  • Lead a Team whose day to day role is answer queries related to the product.
  • End to End implementation and Troubleshooting of Issues and delivery of business solutions.
  • Writing User stories, Acceptance criteria, prioritizing using JIRA..
  • Responsible to gather project requirements,resolve queries and implement in a deadline driven Environment.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Technical Associate

Zillious Solution Pvt Ltd
New Delhi
12.2013 - 06.2015
  • Collaborated with senior technical staff on larger projects, exceeding required contribution thresholds to project workflow.
  • Diagnosed and researched technical faults, escalating support issues when necessary.
  • Understanding and Analyzing client business requirement and deliver the document to my Reporting Manager.
  • Perform Effort estimation by using Industry defined process of Function Point Effort Estimation.
  • Co-ordinates closely with internal sales , sales support and service resources to align solution design with customers business requirements

Education

Bachelor of Technology - Information Technology

West Bengal University And Technology
West Bengal
07.2009 - 07.2013

Skills

    Power BI

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Timeline

Senior Business Analyst

TBO.COM
07.2022 - Current

Business Analyst

TBO.com
08.2021 - 06.2023

Business Analyst

Traversia Technology Pvt Ltd
02.2021 - 08.2021

Team Lead

Zillious Solution Pvt Ltd (A subsidiary of EBIX)
07.2015 - 07.2021

Technical Associate

Zillious Solution Pvt Ltd
12.2013 - 06.2015

Bachelor of Technology - Information Technology

West Bengal University And Technology
07.2009 - 07.2013

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Ravi PrakashSenior Business Analyst