Ravi Pratap Yadav
New Delhi
Summary
Dynamic Customer Services Executive skilled in team leadership and client engagement. Proven ability to enhance operational efficiency and customer satisfaction through strategic initiatives.
Overview
5
5
years of professional experience
Work History
Customer Services Executive
AIR INDIA SATS
12.2022 - 03.2025
- Developed strategic initiatives to enhance operational efficiency and customer satisfaction.
- Collaborated with cross-functional teams to streamline communication and workflow processes.
- Analyzed market trends to inform decision-making and improve service offerings.
Teacher
Sun Shine Classes
Barhalganj
01.2020 - 07.2022
- Last few year teaching in Sun Shine Classes at Barhalganj Gorakhpur UP. Class 9th and 10th Subject is only Math's and Physics.
- Maintained a safe and orderly learning environment for all students.
- Developed engaging lesson plans tailored to diverse student needs.
Education
B A - Political Science and Psychology
J S University
Shikohabad, UP12th -
CBSE BOARD
GORAKHPUR10th -
CBSE BOARD
GORAKHPURSkills
- CCC Certified
- Computer Skills
- Team leadership
- Client engagement
- Adaptive learning
- Time management
- Time and resource optimization
Hobbies and Interests
- Listen Music
- Traveling
- Planting trees
Personal Information
- Father's Name: MR. GIRIJA SHANKAR YADAV
- Date of Birth: 07/19/01
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
English
Advanced
C1
Hindi
Proficient
C2
Disclaimer
I hereby do declare that the above particulars are true to the best of my knowledge & belief.
Timeline
Customer Services Executive
AIR INDIA SATS
12.2022 - 03.2025
Teacher
Sun Shine Classes
01.2020 - 07.2022
B A - Political Science and Psychology
J S University
12th -
CBSE BOARD
10th -
CBSE BOARD