Ravi Ram
Compliance and Security Auditor
Kolkata
Summary
Experienced in conducting comprehensive audits to ensure compliance with security protocols and the principle of least privilege. Skilled in monitoring user access, identifying potential security risks, and enhancing access control mechanisms. Adept at evaluating onboarding, offboarding, and role transition processes to maintain a secure and compliant environment.
Overview
15
15
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Complaince and Security Aduiter
TCS
06.2024 - Current
- Joiners: Audit ensures timely access for new organization members.
- Leavers: Access promptly revoked for departed or unneeded users.
- Role Changes: Validate access updates for users with role transitions.
- Access Control Checks: Review role assignments for least privilege compliance. Approval Process: Ensure documented approvals for granting application access rights.
Power BI Developer
TCS
07.2023 - 06.2024
- Recreate Tableau dashboards using Power BI tools and visualizations.
- Design Power BI data models ensuring integrity and performance.
- Validate accuracy, functionality, and consistency in migrated Power BI reports.
Senior PMO Analyst
TCS|SBIC
02.2022 - 06.2023
- Costing & Budgeting Preparing Costing template as per SOW taking approval from all the levelsInvoice.
- Onboarding & Offboarding Initiate Background Checks for associates, Grant & Revoke access for ODC and Office premises.
- GB Projects Help the associate to figure out the Ideas and help them in every step for their GB certification.
- Client visit preparation Procure everything for Client Visit with Admin team such as booking meeting room, Premise access, Wi-Fi, other accessories etc.
Project Coordinator
TCS|Npower & Scottish Power
03.2014 - 02.2022
- Use SAP and CRM applications for account management and rectification processes.
- Access the customer’s account details and historical billing data, including meter readings, billing periods, and consumption patterns.
- Make corrections to any data errors, such as incorrect meter readings, wrong rate applications, or misconfigured billing periods.
Senior Operations Team Leader
Serco Globel Services Pvt Ltd
10.2013 - 02.2014
- Managed operational standards, productivity targets, and client KPIs effectively.
- Assisted customers to build loyalty and lasting relationships.
- Resolved Etisalat queries, meeting daily SLA targets consistently.
- Conducted root cause analysis to resolve deficient operational areas.
- Collected feedback to enhance customer retention and satisfaction strategies.
Senior Operations Team Leader
Aditya Birla Minacs
10.2009 - 09.2013
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Analyzed department metrics and performance and reported findings to management.Achieved the client KP
Education
Bachelor of Arts - History
Bhairab Ganguly College
Kolkata, India 04.2001 -
Skills
Power Bi Proficiency
SQL & Database Knowledge
Data Analysis & Data Visualization
Leadership & Team Management
Project Management
Basic experience of working in SAP & CRM application
MS Office
Certification
OnTrack Star Team Leader
Timeline
Complaince and Security Aduiter
TCS
06.2024 - Current
Power BI,SQL
01-2024
PL 300 Microsoft Data Analyst
01-2024
Power BI Developer
TCS
07.2023 - 06.2024
Senior PMO Analyst
TCS|SBIC
02.2022 - 06.2023
Project Coordinator
TCS|Npower & Scottish Power
03.2014 - 02.2022
Senior Operations Team Leader
Serco Globel Services Pvt Ltd
10.2013 - 02.2014
OnTrack Star Team Leader
01-2011
Senior Operations Team Leader
Aditya Birla Minacs
10.2009 - 09.2013
Bachelor of Arts - History
Bhairab Ganguly College
04.2001 -