Ravi Ranjan

- Lead a team of professionals in designing, implementing, and optimizing e-commerce listings for E-Commerce applications.

- Developed and implemented operational policies and procedures to ensure efficient business operations.

- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.

- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.

- Collaborated with many sellers from USA, Canada, Dubai, Vietnam and Gulf countries and helped them establishing their stores.

- Analyze and interpret data from sponsored ads to improve product ranking and visibility on major E-Commerce platforms.

- For the past eight years, I have demonstrated proficiency in effectively managing all client escalations within a support group capacity. The escalations can be from Client’s end directly or through Marketplaces such as Amazon, Flipkart, JioMart and also if someone has complained to the government body such as consumer forums.

- Collaborate with cross-functional teams to develop and execute successful E-Commerce strategies, resulting in significant revenue growth.

- Act as a subject matter expert on E-Commerce platforms and continuously update the team on industry trends.

- Conduct regular workshops and training sessions for team members to enhance their skills in E-Commerce and digital marketing.

- Host and present informative content on the company's YouTube channel https://www.youtube.com/c/BigFactionConsultancyPvtLtd , sharing insights into E-Commerce trends and strategies.