Open To Work
Ravi Ranjan
Bihar Sharif
Summary
Results-driven Relationship Manager with proven expertise in client relationship management and problem-solving. Committed to enhancing customer satisfaction through effective communication and tailored solutions.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Relationship Manager
ICICI BANK LTD
Halol
03.2024 - Current
- Cultivated strong client relationships through consistent communication and tailored meetings to foster trust.
- Guided clients on bank products and services, improving their understanding and overall satisfaction.
- Assessed customer needs, crafted customized solutions, and delivered expert advice to meet specific goals.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Assisted clients with account inquiries and transaction processing effectively.
- Collaborated with team members to resolve customer issues promptly.
- Processed loan applications and conducted preliminary credit assessments efficiently.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
Education
Bachelor of Science - Chemistry
Patliputra University
Patna12-2021
Skills
- Client relationship management
- Relationship management
- Client acquisition
- Customer relationships
- Customer service
- Loan processing
- Credit assessment
- Financial planning
- Strategic planning
- Product education
- Team collaboration
- Feedback analysis
- Appointment scheduling
Languages
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Certification
NISM V-A Series
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
₹600000/yr - ₹700000/yrTimeline
Relationship Manager
ICICI BANK LTD
03.2024 - Current
Bachelor of Science - Chemistry
Patliputra University