Summary
Overview
Work History
Education
Certification
Additional Information
Timeline
Generic

RAVI RAUT

Retail Store Manager
Nagpur

Summary

Obtain a position as a team player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Areas of Expertise: Cash management, Back office operations, Accounts receivable etc. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
4
4
Certifications
1
1
Language

Work History

Freelancer

Max Retail LLC
11.2013

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Reynolds
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Participated in team-building activities to enhance working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Developed team communications and information for meetings.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked with customers to understand needs and provide excellent service.

Chief Cashier

GULF GROUP
DUBAI
09.2011 - 10.2013
  • Provide good customer services to encourage “Plus selling”
  • Maintain Safeguard and control of all forms of money such as: Cash, Gift voucher, Coupons, stamps, in accordance of company policies
  • Submit business reports on time Finance department
  • Maintain all Point of Sale (POS) machines, money detectors, tools and equipments in good working condition
  • Manage all cashiers within the store, allocate duties to cashier and assistant chief cashiers, and coordinate their works and prepare monthly duty rooster for subordinates
  • Train, motivate and supervise subordinates engaged in cashiering, performing services to customers
  • Maintain entire document as per SOP & Audit parameters to meet audit expectations
  • Follow all working procedures, the company’s policies, rules and regulations
  • Implementing & informing loyalty programme to the customers.

NAGPUR Supervisor

G.M. PENS INTERNATIONAL PVT. LTD
09.2007 - 08.2010
  • Manage retail staff, including cashiers and people working on the floor
  • Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Ensure pricing is correct
  • Work on store displays
  • Coach, counsel, recruit, train, and discipline employees
  • Maintain store's cleanliness, health and safety measures
  • Maintain inventory and ensure items are in stock
  • Checking stock level on daily basis
  • Ensure standards for quality, customer service and health and safety are met
  • Organize and distribute staff schedules
  • Preside over staff meetings
  • Sell exclusive Varity of Reynolds & Rotary writing instruments and other products
  • Handle customer questions, complaints, and issues.

NAGPUR Cashier

BIG BAZAAR, PANTALOONS RETAIL I. LTD
08.2005 - 08.2007
  • Handle main cash counter
  • Maintain good customer relation
  • Handle Floor responsibilities
  • Reconcile Sodexho meal vouchers and Accor meal vouchers
  • Solve customer’s problems and their satisfaction
  • Helping to head cashier in banking & all the work related with cashing.

Education

B.A. Graduate -

RTMNU University

H.S.S.C - undefined

Nagpur Div. Board

S.S.C. Passed - undefined

Nagpur Div. Board

Certification

DESK TOP PUBLISHING Certificate from BHAVANS.

Additional Information

  • 12 yrs. (Retail & Back Office Operation)

Timeline

Freelancer

Max Retail LLC
11.2013

Chief Cashier

GULF GROUP
09.2011 - 10.2013

NAGPUR Supervisor

G.M. PENS INTERNATIONAL PVT. LTD
09.2007 - 08.2010

NAGPUR Cashier

BIG BAZAAR, PANTALOONS RETAIL I. LTD
08.2005 - 08.2007

B.A. Graduate -

RTMNU University

H.S.S.C - undefined

Nagpur Div. Board

S.S.C. Passed - undefined

Nagpur Div. Board

WRITE SITE

Reynolds

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RAVI RAUTRetail Store Manager