Ravi Sankar Gajula
Hyderabad
Summary
Skilled Senior Manager skilled in cross-functional collaboration. Optimizes processes and communication and drive results. Dedicated to continuously improving professional knowledge and business operations by applying top-notch skills.
Overview
14
14
years of professional experience
Work History
Sr Manager
Axis Bank
Hyderabad
02.2023 - Current
- Managed agency operations for credit cards.
- Identified new business opportunities for growth.
- Led team to expand location count.
- Maintained strict compliance with audit requirements.
- Managed execution of tasks by DSA teams at both Shoppers Stop and IKEA focused on co-branded credit card initiatives.
- Enhanced overall productivity through targeted initiatives
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
Sr. Manager
Citi Bank
Hyderabad & Bangalore
08.2014 - 02.2023
- Generated business for salary accounts from designated companies.
- Increased portfolio growth through targeted cross-selling of additional services such as credit cards and insurance.
- Cultivated productive partnerships with corporate HR, Admin, and Facilities teams.
- Assist with paperwork to agent and train them on the document process.
- Create and develop revenue generating partnerships with online service providers for business growth.
- Validate the customer profiles and evaluate the credit-related and risk-related factors to reduce the NPA.
- Maintain the customer experience by maintaining the shortest TAT for the file and ensure quick and priority booking of the file.
Deputy Relationship Manager
IDBI Federal Life Insurance Co Ltd
04.2014 - 07.2014
- Building relation with the bank staff to get customer leads
- Coordinating with assigned branches staff employee and generate lead and convert them into closures
- Promote financial investment plans for the Bank customers
- Conducting marketing activities within the branch and branch premises
Business Development Executive
Axis Bank
03.2013 - 04.2014
- Sourcing of CASA accounts
- Identifying new customers for bank products by making customer calls and customer visits
- Play an active role in Banking Operations
- Handling customer service requests and resolving their queries
- Pitching third party products (LI, GI, MF, and OTR) to existing and new customers
- Handling sales team and monitoring them to achieve sales goals
Credit officer
Indusind Marketing & Financial Services Pvt Ltd
01.2011 - 03.2013
- Meet with applicants to obtain information for loan application and to answer questions about the process
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
Education
MBA - Marketing Specialization
JNTU University
01.2010
BSC - Bio-Tech
National Degree College Nandyal
Nandyal01.2008
Intermediate - Bi.P.C
Nandyal Junior College
Nandyal01.2003
SSC -
Kakatiya Residential High School
Kalvabugga01.2001
Skills
- Budget Oversight
- Talent Development
- Business performance management
- Market Analysis
- Data Analytics
- Partnership Development
Disclaimer
I hereby declare that all the information given above is true and correct.
Personal Information
- Date of Birth: 12/16/85
- Marital Status: Married
Professionalpreface
- Master's in business administration with Marketing from JNTU in 2011.
- Over 10 years of experience in Business Development (Market Research, Team Management, Channel Management etc...)
- A dynamic individual with highly motivated & positive attitude towards life.
- Exceptionally organized with a track record that demonstrates creativity and initiatives to achieve set goals.
- A proactive learner with a flair for adopting emerging trends & addressing industry requirements to achieve organizational objectives & profitability norms.
- Possess exceptional team spirit thereby helping in easy achievement of organizational & personal goals.
- An effective communicator with excellent relationship building & interpersonal skills.
Accomplishments
- Best Performer Award for the year of 2016 – Corporate Salary Account Team.
- Winner of Champions Forum winner for the year of 2019.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Kannada
Beginner (A1)
A1
Timeline
Sr Manager
Axis Bank
02.2023 - Current
Sr. Manager
Citi Bank
08.2014 - 02.2023
Deputy Relationship Manager
IDBI Federal Life Insurance Co Ltd
04.2014 - 07.2014
Business Development Executive
Axis Bank
03.2013 - 04.2014
Credit officer
Indusind Marketing & Financial Services Pvt Ltd
01.2011 - 03.2013
MBA - Marketing Specialization
JNTU University
BSC - Bio-Tech
National Degree College Nandyal
Intermediate - Bi.P.C
Nandyal Junior College
SSC -
Kakatiya Residential High School
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