Ravi Singh
Summary
To Gain knowledge and give my maximum to an organization where I would work for achieving its organizational goals with my hard work and dedication.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
Sri Chaitanya Academy
Patna
04.2025 - 11.2025
- Oversaw cash management processes and created cash flow reports for financial tracking.
- Streamlined fee collection and payment reconciliation processes to improve financial stability of branch.
- Governed daily sales activities and managed branch admissions to optimize operational efficiency.
- Directed branch operations with emphasis on revenue collection and reduction of expenses.
- Handled Parent and Student Queries or Complaints, Ensuring Satisfaction and Retention.
- Managed refund initiation and documentation processes to ensure timely resolutions.
- Prepare Daily Operation Report ( Admission Count, Branch Target, Target Achievement, Student Left out Report, Student Attendance Report etc ).
- Created and submitted daysheet reports, closing them accurately at the end of each day.
- Managed employee attendance records to maintain accurate attendance data.
- Facilitated onboarding process for new staff members, ensuring a smooth transition into roles.
- Managed Admissions Processes and Maintained Accurate Student Records and Documentation.
Finance Executive
Unacademy Offline Center
Patna
06.2023 - 04.2025
- Monitoring and Focusing on Revenue Collection and Expense Reduction.
- Communicated with sales team to align on course offerings and product details.
- Addressed parent and student queries or complaints, fostering satisfaction and retention.
- Ensure Daily Sales Activity Governance, Managed Admissions Processes and Maintained Accurate Student Records and Documentation.
- Streamlined fee collection and payment reconciliation processes to strengthen branch financial stability.
- Communication with Sales Team about Course and Products.
- Processed refund requests efficiently.
- Vendor Management.
- Managed petty cash for daily operations.
- Facilitated student transfers and goal changes efficiently.
- Coordinate with all Department of Branch and Corporate Office.
- Facility Management ( General Cleanliness and Other Infra Work Management ).
Senior Executive
Aakash Educational Services Ltd
Gaya
04.2022 - 04.2023
- Managed Admissions Processes and Maintained Accurate Student Records and Documentation.
- Coordinated with sales team to enhance student concession and admission strategies, increasing enrollment opportunities.
- Focused on revenue collection and recovery of fees from late-paying students.
- Managed payment processing for admission advisors to ensure timely payments.
- Streamlined fee collection and closure of pending transaction payments and bank reconciliation, improving branch financial stability.
- Oversaw customer service tasks to ensure efficient handling of refunds and student transfers.
- Handled student and parent queries and complaints, ensuring high satisfaction and retention rates.
- Supervised a team of telecallers to ensure effective communication.
- Performed branch audits and generated reports on operations metrics.
- Evaluated CEI% to identify areas for operational improvement.
- Coordinated with all Department like Branch Admin, EDP and Academic/ Regional Office and Corporate Office.
- Oversaw bank service operations to ensure efficient cash deposits and proper handling of PDCs.
- Oversaw expense management to ensure accurate reporting of monthly petty cash.
- Managing Fee Structure and Fee Software of Different Courses.
- Prepare Revenue Reports.
- Participate in Counselling and other sales and promotional activities.
Assistant Account
Aakash Institute (Franchise)
Bokaro
03.2021 - 04.2022
- Coordinated with Sales Team to Optimize Student Concession, Approval and Admission Strategies.
- Coordinated with sales team to enhance student concession, approval, and admission strategies.
- Streamlined fee collection process, improving cash flow and reducing delays.
- Managed Admissions Processes and Maintained Accurate Student Records and Documentation.
- Prepared Revenue and Collection Report as per Management Requirement.
- Prepare Revenue and Collection Report as per Management Requirement.
- Managed petty cash transactions to ensure accurate tracking and availability of funds.
- Managing Fee Structure and Fee Software of Different Courses.
- Bank Service Management- Cash Deposition, PDC Management and Timely Deposition in Bank.
- Prepared Attendance and Salary of House Keeping Staff.
- Monitoring of Class Attendance of Students.
- Participated in Marketing and Promotional Activity.
- Processing of Center Transfer, Batch Change, Stream Change, Drop Out and Refund.
- Counselling to Customer.
- Provided counselling services to customers, addressing inquiries and offering guidance on services.
- Handled Parent and Student Inquiries, Ensuring Satisfaction and Retention.
- Managed parent and student inquiries, ensuring high satisfaction and retention rates.
Executive
Mahendra Educational Pvt Ltd
Dhanbad
08.2017 - 12.2020
- Counselling to walk-in Customers.
- Coordinated BTL marketing activities, including canopy setups, leaflet distribution, and college seminars to promote programs.
- Managed Admissions Processes and Maintained Accurate Student Records and Documentation.
- Follow up Customers via call, Lead generation and convert into admission.
- Ensuring Daily Sales Activity Governance.
- Prepare Daily Admission Report.
- Created daily admission reports to provide insights on enrollment trends.
- Executed cash reconciliation processes to ensure financial correctness.
- Recorded petty cash expenses in Happay portal for accurate tracking.
- Followed up with customers via call to generate leads.
- Receive Study Material and Distribution of Study material and entry in Software.
- Prepare Class Schedule, Resolve Student Query, Manage House Keeping staff.
Education
PGDM -
Indian Institute of Tourism and Travel Management
Bhubaneswar 08.2011 - 07.2013
BCA -
Sikkim Manipal University of Health Medical & Technological Sciences
08.2006 - 07.2009
Skills
- Revenue Collection
- Customer Service
- Branch operations
- Expense management
- Financial Reporting
- ERP
- SAP (Branch Petty Cash)
- Computer proficiency
- Decision making
- Multitasking
- Vendor Management
- Admission Management
- Counselling
Extracurricular Activities
Participated in Adventure Camp at Atal Bihari Vajpayee Institute of Mountaineering & Allied Sports, Manali.
Guided the College Tour During the Adventure camp in Manali during PGDM Course.
Participated in Star Anchor Hunt Ground Round Audition jointly represented by Star News & Vaseline Men.
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge and belief. I will do the best of my work to need your satisfaction.
Timeline
Cashier
Sri Chaitanya Academy
04.2025 - 11.2025
Finance Executive
Unacademy Offline Center
06.2023 - 04.2025
Senior Executive
Aakash Educational Services Ltd
04.2022 - 04.2023
Assistant Account
Aakash Institute (Franchise)
03.2021 - 04.2022
Executive
Mahendra Educational Pvt Ltd
08.2017 - 12.2020
PGDM -
Indian Institute of Tourism and Travel Management
08.2011 - 07.2013
BCA -
Sikkim Manipal University of Health Medical & Technological Sciences
08.2006 - 07.2009