Ravi Sunke
Hyderabad
Summary
Driven by a results-focused approach, I leveraged my operations management and interpersonal skills at PRANAVA GROUP and Genpact to enhance customer satisfaction and streamline processes. Achieved significant organizational growth through innovative strategies and leadership, mentoring teams for peak performance. Excelled in executing cost-saving measures and improving online sales, demonstrating a blend of analytical prowess and relationship-building expertise.
Overview
3
3
years of professional experience
Work History
Sale Exicutive
PRANAVA GROUP
07.2023 - Current
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Identified trends and assessed opportunities to improve processes and execution.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
Process Associate
Genpact
03.2016 - 07.2018
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Supported management in analyzing process performance data, identifying areas for improvement.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Education
A.V College Of Arts & Science - B.Sc
Govt High School Weekly Bazar
Jagtial 09.2016
Skills
- Interpersonal Skills
- Operations Management
- Executive Support
- Customer-Oriented
- Customer Relations
- Team Leadership
- Administrative Skills
- Problem Resolution
- Motivation
- Team Player
- Teamwork and Collaboration
- Relationship Building
Timeline
Sale Exicutive
PRANAVA GROUP
07.2023 - Current
Process Associate
Genpact
03.2016 - 07.2018
A.V College Of Arts & Science - B.Sc
Govt High School Weekly Bazar
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