Ravi Teja
Konta,Sukma, (DIC) Chhattisgarh
Summary
Dedicated professional recognized for delivering exceptional customer service and effective problem-solving. Proven ability to enhance customer satisfaction through strong communication and collaboration skills.
Overview
3
3
years of professional experience
Work History
Axis Bank
Assistant Manager - Sales
Injaram,Sukma -(Dis),Chhattisgarh-494114
09.2024 - Current
- Resolved customer issues through knowledgeable service, promoting high satisfaction levels.
- Recognized by management for delivering exceptional customer service consistently.
- Utilized technical expertise to address complex problems and implement solutions effectively.
- Collaborated with various teams to achieve organizational objectives successfully.
- Contributed creative ideas that enhanced overall team performance and outcomes.
- Identified and addressed customer needs swiftly to improve service quality.
- Organized tasks efficiently, ensuring timely accomplishment of service goals.
- Engaged customers in conversation, employing strong interpersonal skills.
Esaf Small Finance Bank
Branch Operations Manager (B.I)
Kondagaon,Chhattisgarh-494226
09.2022 - 08.2024
- Resolved customer issues through knowledgeable service, promoting high satisfaction levels.
- Prioritized tasks to meet service goals efficiently and boost productivity.
- Identified and addressed customer needs promptly to provide effective solutions.
- Delivered exceptional service in face-to-face and phone interactions to enhance customer experience.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Economics, Political Science, Hindi Literature
Hemchand Yadav University,(Durg)Kalyan PG
Bhilai,Chhattisgarh,49000108-2022
DOA - Office Automatiom MS Excel,Power Point
Globosoft, BDPS,Ktdm (T.S)
Kothagudem,Telangana-50713707-2019
High School Diploma -
G.G.H.S School (T W D) Konta C.G Bord,Raipur
Konta,49411404-2018
Skills
- Customer service
- Problem solving
- Goal setting
- Team collaboration
- Customer relationship management
- Time management
- Sales support
- Data analysis
- Effective communication
- Active listening
- Leadership
- Attention to detail
- Basic math
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Telugu
Proficient (C2)
C2
Custom Section 1
- Date Of Birth : 17/05/2000
- Marital status : single
- Nationality : Indian
- Religion : Hindu
- Gender : Male
Timeline
Axis Bank
Assistant Manager - Sales
09.2024 - Current
Esaf Small Finance Bank
Branch Operations Manager (B.I)
09.2022 - 08.2024
Bachelor of Arts - Economics, Political Science, Hindi Literature
Hemchand Yadav University,(Durg)Kalyan PG
DOA - Office Automatiom MS Excel,Power Point
Globosoft, BDPS,Ktdm (T.S)
High School Diploma -
G.G.H.S School (T W D) Konta C.G Bord,Raipur