RAVI BABU BOBBILI
Visakhapatnam - 10-50-69/22, Nehru Nagar, 530002
VISAKHAPATNAM
Summary
I aim at contributing to the success of the organization by utilizing knowledge, experience, and potential with the application of innovative ideas, youthful energy & enthusiasm. 8 + years of experience in workflow process in Banking and Insurance (Commercial & Personal)
Professional with strong background in transaction processing and operational efficiency. Demonstrated ability to enhance process accuracy and streamline workflows, ensuring timely and precise task completion. Effective collaborator with keen focus on team success and adaptability to varying demands. Skilled in data management, compliance, and customer service, bringing reliability and results-driven mindset to every project.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Transaction Processing Associate IV
Conduent Business Services India LLP
11.2021 - 01.2026
- Working with the business line to support improvement in, and sustainability of, key risk indicators.
- Monitored calls across different lines of business, ensuring compliance with regulatory and state guidelines.
- Proficiency in analyzing processes like litigation, replevin, tax disbursements, flood determinations, foreclosure, and bankruptcy, etc.
- The QM team helps to prevent process breakdowns, detect risks, and alert leadership to previously unknown threats upon discovery.
- Handling accounts and establishing confidence with our customers, and investors.
- Excellent written and verbal communication skills to communicate with the process owner to resolve issues.
- Expertise in mortgage concepts, and working knowledge of major U.S. Mortgage regulations.
- A detailed understanding of all stages of the mortgage origination life cycle.
- Must have had exposure to daily production management, work allocation, prioritization, exception handling, and process documentation.
- Achieve daily production targets on a consistent basis, and turn around priority reviews within the stipulated timelines.
- Maintain high standards of quality, and follow all process controls with no lapses.
- Handle issues, and escalate to management if required.
- Interact with stakeholders and the onshore team to resolve process issues, and play a key role in adding process controls.
- Suggest process enhancements, possible automations for better controls, and perform periodic risk and control analysis with the team for process risk valuation.
- Ability to act independently and work in a fast-paced, high-production environment.
- Contributed to the achievement of departmental goals by meeting or exceeding individual performance metrics related to transaction volume, accuracy, and timeliness.
- Assisted in the development of training materials for new Transaction Processing Associates, promoting best practices, and consistency within the team.
- Developed strong working relationships with colleagues across various departments to facilitate efficient interdepartmental collaboration on transaction-related matters.
Senior Associate
Concentrix Daksh Service India Private
02.2018 - 11.2021
- Worked at HDFC Life Insurance, gaining hands-on experience in life insurance products and customer service.
- Handling client calls and department calls.
- Providing the resolution to the customer through the email.
- Handling Emails.
- Trained and supported new team members, maintaining culture of collaboration.
Education
B.Sc. - Computer Science
ISBM University
Intermediate - MPC
Board of Intermediate Education
SSC -
Board of Secondary Education
Skills
- Strong interpersonal skills
- Commitment to continuous learning
- Genuine and proactive
- Self-directed work capability
- Positive management approach
- Assertive decision-making
- Ability to perform under pressure
- Coordinate change initiatives
- Policy adherence assessment
- Adaptability in dynamic environments
- Transaction processing
- Multi-tasking
Accomplishments
- Recognized with rewards for best performer 2024 &2025.
- Received appreciation from Clients for Successful Implementations.
- Received ‘Best Performer Award’ – 2016
Disclaimer
I, Ravi Babu Bobbili hereby declare that the information mentioned above is true to the best of my knowledge and belief.
Timeline
Transaction Processing Associate IV
Conduent Business Services India LLP
11.2021 - 01.2026
Senior Associate
Concentrix Daksh Service India Private
02.2018 - 11.2021
B.Sc. - Computer Science
ISBM University
Intermediate - MPC
Board of Intermediate Education
SSC -
Board of Secondary Education