Language - Hindi, English
Ravikant Sharma
Product Owner (CSPO)
Bengaluru
Summary
Accomplished, dedicated and results-oriented professional with 15 years of experience in the Travel & Transportation domain as a Product Owner. Expertise includes customer service, product development, and solution design, providing a comprehensive understanding of the travel ecosystem. Proven success in driving cross-functional teams, defining product roadmaps, managing product backlogs, and delivering innovative, customer-centric solutions. Ready to embrace a challenging role that leverages extensive skills and industry knowledge to contribute to company growth and address complex airline challenges.
Overview
15
15
years of professional experience
Work History
Product Owner
IBS Software
09.2025 - Current
- Owned and prioritized product backlog.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented the iFlight modules (Crew Planning and Tracking) management system for our esteemed airline customers.
- Managed the implementation of other iFlight modules (Statistics, Rules, and Training) with improved quality that met customer needs.
- Participated in the PI planning meeting and worked closely with product management to break down epics and features into smaller, estimable user stories.
- Collaborates with other POs to identify and resolve cross-team dependencies, and drafts a plan review to ensure the team's plan aligns with the business goals.
- Developed roadmaps outlining product vision, goals, and milestones to guide successful execution.
- Ensured the product backlog was prioritized to maximize development efficiency.
Product Owner
GlobalLogic India Pvt. Ltd.
02.2024 - 09.2025
- Own and manage the product backlog for the Video Search Module.
- Created and prioritized user stories, epics, features, and managed the product backlog.
- Define detailed acceptance criteria, and ensure that stories are estimable and development-ready.
- Aligned backlog priorities with evolving business and customer needs to enhance product relevance.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Conducted and presented sessions on travel domain focusing on the PSS system to enhance the knowledge of the scrum team.
- Participated in preparing new project RFPs and SOWs.
- Client: Lytx Inc., San Diego, CA, USA.
TECHNICAL PRODUCT MANAGER (TPM)
Infogain India Pvt. Ltd.
07.2021 - 02.2024
- Managed the backlog grooming, defined the product features, and actively participated in program planning meetings.
- Elicited requirements for platform migration from the mainframe to an open-source application (Google Cloud Platform - GCP) through reverse engineering.
- Analyzed the business requirements and processes through document analysis, customer interviews, workshops, meetings, and conference calls.
- Preparing the presentation for the Sprint demo call with customers and communicating the details of committed vs. completed/accepted user stories.
- Maintaining strong relationships with customers and working collaboratively across the teams to ensure that we meet the business objectives and deliverables.
- Work closely with the client services team, product consultants, and other members of the product development team.
Lead Business Analyst
Amadeus Software Lab, India
05.2017 - 07.2021
- Worked on the Finnair NDC implementation project for Order and Offer management (NDC).
- Requirement gathering and elicitation, analysis, creation of functional specifications, business scenario documents, and data-flow process diagrams.
- Hands-on experience in the implementation and rollout activities of multiple PSS modules, such as reservation, inventory, flight and crew management, and DCS for multiple airlines.
- Provided functional support as a SME, and anticipated issues, addressing them proactively to guide the team in removing impediments.
- Analyze high-priority defects, troubleshoot, identify the additional test scenarios for full coverage, and perform UAT testing for different modules.
- Engaged with clients such as Atlantic Airways, Southwest, Finnair, and Flyby to understand their needs.
BUSINESS ANALYST
ITC InfoTech India Limited
09.2015 - 03.2017
- Gathered requirements for various modules through workshops, interviews, customer meetings and walk-throughs to ensure a comprehensive understanding of business needs.
- Analyzed functional requirements and gaps between the Sabre system and the Amadeus system, which need to be developed, and addressed the business requirements.
- Supported as a functional SME during migration, conducting product briefing sessions to clarify functional flows and business scenarios for stakeholders.
- Analyze high-priority defects, and identify the additional test scenarios for full coverage.
- Also involved in the preparation and design of SOWs, proposals, case studies, and presentations for the migration project.
- Identified key performance metrics across systems, extracted data insights, and prepared dashboards to enhance decision-making processes.
- Client: Southwest Airlines, Dallas, TX, USA.
SENIOR CONSULTANT
Unisys Global Services, India
05.2011 - 09.2015
- Gathered data on integration issues and vulnerabilities, reporting findings with actionable improvement recommendations.
- Reviewed all test cases and test scripts for quality, and identified additional areas to review.
- Executed an automation test script for different modules, and maintained the project framework.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Defined product specifications for Air Core, a Unisys Airline PSS product.
Education
B. Tech - Information Technology
Chhattisgarh Swami Vivekanand Technical University
Bilaspur05-2010
Skills
User story creation
Requirement analysis
Backlog optimization
Product roadmap prioritization
Stakeholder coordination
SDLC and Agile proficiency
Rally and JIRA expertise
IBS Product (Crew Tracking & Planning System)
Sabre Product (SabreSonic and Radixx)
Amadeus Products (PSS)
Unisys Product (PSS System)
Certifications
- Certified Scrum Product Owner (CSPO)
- Trained on Amazon Web Service (AWS)
- Certified Agile Business Analyst (CABA)
- Scrum Product Owner Professional Certificate (SPOPC)
- Oracle Java Certified Professional 6.0 (Oracle Inc.)
Interests
Cooking, Travelling and Listening to Music
Timeline
Product Owner
IBS Software
09.2025 - Current
Product Owner
GlobalLogic India Pvt. Ltd.
02.2024 - 09.2025
TECHNICAL PRODUCT MANAGER (TPM)
Infogain India Pvt. Ltd.
07.2021 - 02.2024
Lead Business Analyst
Amadeus Software Lab, India
05.2017 - 07.2021
BUSINESS ANALYST
ITC InfoTech India Limited
09.2015 - 03.2017
SENIOR CONSULTANT
Unisys Global Services, India
05.2011 - 09.2015
B. Tech - Information Technology
Chhattisgarh Swami Vivekanand Technical University