Summary
Overview
Work History
Education
Skills
Personal Information
Timeline

RAVIKANTH VUGGE

IT Engineer Sr Staff, Unix SME

Summary

  • 15+ Years of SME and Leadership level experience in Unix IT services including traditional ops, datacenter management and devops skill set.
  • Technically-savvy Unix Administrator with significant experience in configuration, maintenance and troubleshooting of Unix and Linux servers. Offering 11 years of progressive leadership experience managing global support and devops teams.
  • Excellent problem-solving skills valuable in automating processes and driving innovation and system availability to reduce MTTR and increase system uptime and performance goals
  • Great with handling high volume server, Hardware, Datacenters, software and Operating system migrations, upgradation, new technology implementation projects.
  • Very well understanding of ITIL and Agile processes.
  • Experience in creating and supervising KPIs, SLAs, SOWs, Governance, Compliance policies and other operational metrics
  • Worked as Unix SME at HCL Technologies for 9+ years and lead Unix datacenter operations team for 5+ years.
  • 3+ years Onsite experience (USA) working at a client datacenter location.
  • Lead Unix global operations team and Unix Conig management devops teams in Qualcomm for 6 years.
  • Worked on multiple global tech upgrades and migration projects in collaboration with Engineering and other business units.
  • Experienced in recruiting, Training and mentoring IT staff from various technical backgrounds.
  • Extensively worked on Unix Configuration Management systems/tools. Eg. home grown shell/python based tools backed by AFS, Ansible etc.
  • Experience supporting infrastructure tools that enables seamless OS deployments on large number of systems. Worked on patching automation setup that takes care of scheduled or adhoc patching of 100K+ systems of different flavor Unix seamlessly.
  • Understanding of cloud technologies like AWS, OpenStack (RedHat & HP Helion). Hands on experience on DevOps technologies like Ansible, Git, Docker etc.
  • Experience managing on-premise Kubernetes cluster. Ability to design, plan and implement technical solutions related to Unix infrastructure.
  • Vast experience in disaster recovery and business continuity planning setups and test runs.
  • Known to quickly adapt to new technologies and proven ability to gain holistic understanding of client infrastructure swiftly.
  • Authoritative understanding of SUN/ORACLE, HP and Dell midrange, high end servers.
  • Excellent communication and presentation skills. Experience in leading offshore teams and collaborating with various IT, Engineering and other business Units for successful project executions.
  • Authoritative knowledge on all datacenter physical and virtual stacks, including networking, fiber, storage, servers, hypervisors, OS and application stacks.
  • Adept in providing RCCAs, trends and forecasting reports for higher management with a knack to provide relevant datasets according to audience.

Overview

15
15
years of professional experience

Work History

Sr Staff Engineer

Qualcomm India Pvt Ltd
07.2016 - 01.2021
  • Joined as a Staff Engineer to support Qualcomm’s Unix infrastructure globally
  • Worked as part of their IT Eng teams to manage 100k+ server footprint and help automate daily operational and deployment and development tasks
  • Promoted to Sr Staff Engineer to lead a devops team that handles companywide build, deploy, ops and config management automation for Corp and Engineering Unix systems.

Consultant

HCL Technologies
12.2007 - 06.2016
  • As a senior resource in Unix Systems and Storage support group, I work as a liaison with all business units (business systems, R&D, Service Engineering etc) to set direction for the many disciplines that are part of our day-to-day service portfolio (storage, core infrastructure services and special projects)
  • In addition, I interact with many customers from numerous application groups to generate improvements to be able to run the operations more efficiently and effectively
  • As the Onsite resource I am responsible for all Unix related operations and project deliverables.

Education

Diploma in Electrical and Electronics Engineering From Jawaharlal Nehru Govt Polytechnic

Skills

Scripting

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Personal Information

  • Date of Birth: 03/03/1985
  • Gender: MALE
  • Marital Status: Married

Timeline

Sr Staff Engineer - Qualcomm India Pvt Ltd
07.2016 - 01.2021
Consultant - HCL Technologies
12.2007 - 06.2016
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RAVIKANTH VUGGEIT Engineer Sr Staff, Unix SME