RAVIKANTH VUGGE
IT Engineer Sr Staff, Unix SME
Summary
- 15+ Years of SME and Leadership level experience in Unix IT services including traditional ops, datacenter management and devops skill set.
- Technically-savvy Unix Administrator with significant experience in configuration, maintenance and troubleshooting of Unix and Linux servers. Offering 11 years of progressive leadership experience managing global support and devops teams.
- Excellent problem-solving skills valuable in automating processes and driving innovation and system availability to reduce MTTR and increase system uptime and performance goals
- Great with handling high volume server, Hardware, Datacenters, software and Operating system migrations, upgradation, new technology implementation projects.
- Very well understanding of ITIL and Agile processes.
- Experience in creating and supervising KPIs, SLAs, SOWs, Governance, Compliance policies and other operational metrics
- Worked as Unix SME at HCL Technologies for 9+ years and lead Unix datacenter operations team for 5+ years.
- 3+ years Onsite experience (USA) working at a client datacenter location.
- Lead Unix global operations team and Unix Conig management devops teams in Qualcomm for 6 years.
- Worked on multiple global tech upgrades and migration projects in collaboration with Engineering and other business units.
- Experienced in recruiting, Training and mentoring IT staff from various technical backgrounds.
- Extensively worked on Unix Configuration Management systems/tools. Eg. home grown shell/python based tools backed by AFS, Ansible etc.
- Experience supporting infrastructure tools that enables seamless OS deployments on large number of systems. Worked on patching automation setup that takes care of scheduled or adhoc patching of 100K+ systems of different flavor Unix seamlessly.
- Understanding of cloud technologies like AWS, OpenStack (RedHat & HP Helion). Hands on experience on DevOps technologies like Ansible, Git, Docker etc.
- Experience managing on-premise Kubernetes cluster. Ability to design, plan and implement technical solutions related to Unix infrastructure.
- Vast experience in disaster recovery and business continuity planning setups and test runs.
- Known to quickly adapt to new technologies and proven ability to gain holistic understanding of client infrastructure swiftly.
- Authoritative understanding of SUN/ORACLE, HP and Dell midrange, high end servers.
- Excellent communication and presentation skills. Experience in leading offshore teams and collaborating with various IT, Engineering and other business Units for successful project executions.
- Authoritative knowledge on all datacenter physical and virtual stacks, including networking, fiber, storage, servers, hypervisors, OS and application stacks.
- Adept in providing RCCAs, trends and forecasting reports for higher management with a knack to provide relevant datasets according to audience.
Overview
15
15
years of professional experience
Work History
Sr Staff Engineer
Qualcomm India Pvt Ltd
07.2016 - 01.2021
- Joined as a Staff Engineer to support Qualcomm’s Unix infrastructure globally
- Worked as part of their IT Eng teams to manage 100k+ server footprint and help automate daily operational and deployment and development tasks
- Promoted to Sr Staff Engineer to lead a devops team that handles companywide build, deploy, ops and config management automation for Corp and Engineering Unix systems.
Consultant
HCL Technologies
12.2007 - 06.2016
- As a senior resource in Unix Systems and Storage support group, I work as a liaison with all business units (business systems, R&D, Service Engineering etc) to set direction for the many disciplines that are part of our day-to-day service portfolio (storage, core infrastructure services and special projects)
- In addition, I interact with many customers from numerous application groups to generate improvements to be able to run the operations more efficiently and effectively
- As the Onsite resource I am responsible for all Unix related operations and project deliverables.
Education
Diploma in Electrical and Electronics Engineering From Jawaharlal Nehru Govt Polytechnic
Skills
Scripting
Automation
LISA
Unix end to end ops
NagiosAFS
Dell QASAnsibleDockerRancherKubernetesGitChefPuppetShellUnix
OS Clustering
DevOpsGit
AWS
DR and BCP
Netapp
EMC storage
DM-multipath, MPXIO, EMC Powerpath, VXDMP, RHEL Network Bodning, Solaris IPMP
DELL QUEST
Tidal Enterprise Scheduler
SAN & NAS
Oracle DB
VMware, Lab manager, Vsphere,
Oralce E-business suite
Solaris, RHEL, Ubuntu
Unix config Mgmt
Build & Deploy automation
Technical Writing
ITIL
JIRA, Agile, Scrum
Training and Development
Decision-Making
Servers expertise
Technical Analysis
Switches and routers
ITIL
Documentation
RCCAs
Reports and Analysis's
SSSD
VMware
OS Builds
Server Hardware
Documentation
Personal Information
- Date of Birth: 03/03/1985
- Gender: MALE
- Marital Status: Married
Timeline
Sr Staff Engineer - Qualcomm India Pvt Ltd
07.2016 - 01.2021
Consultant - HCL Technologies
12.2007 - 06.2016
- ,