RAVIKIRAN MC
Bengaluru
Summary
Dynamic Senior Software Engineer with a proven track record at TCS, where I led teams to resolve complex customer issues, enhancing operational efficiency by implementing advanced SQL and PL/SQL solutions. Skilled in mentoring and technical escalations, I excel in optimizing performance and fostering a productive team environment.
Overview
6
6
years of professional experience
Work History
Senior Software Engineer
TCS
05.2022 - Current
- Helped junior developers with debugging code and technical support.
- Investigated production issues reported by clients, and provided timely resolutions.
- Led the operations teams, overseeing project operational progress, and mentoring junior engineers.
- Worked effectively in team environments to make the workplace more productive.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
Senior Software Engineer
Infosys Ltd
12.2021 - 05.2022
- Optimized application support through precise query development.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
- Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.
- Ensuring all workflow items and processes are completed within the set turnaround time, within quality expectations.
Software Engineer
Hcl Technologies Ltd
05.2019 - 12.2021
- Taking ownership of customer issues reported and seeing problems through to resolution
- Involving in identify the issue and making changes in procedure or configuration changes as per the requirements
- Providing technical support for the application by designing SQL queries to meet project needs
- Researching, diagnosing, troubleshooting and identifying solutions to resolve issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensuring all workflow items and processes are completed within the set turn-around-time within quality expectations
- Ensure daily reconciliations completed successfully without any issues
Education
Bachelors - Electronics and Communication and Engineering
Sapthagiri Engineering of College
Bangalore01.2015
Pre-University college education - PCMC
KLE'S Independent PU College
01.2011
10th -
RPA'S Gnana Vikas High School
Bangalore01.2009
Skills
- Linux
- UNIX
- SQL
- PL/SQL
- Shell scripting
- C
- Advance JAVA
- Oracle 11g
- ETL Tool
- Informatica Tools
- SQL Developer
- Python
- Workflows and queries
- Control-M
- Geneous
- Concur
- Smartsched
- ILR
- Technical support escalations
- Performance optimization techniques
Projects
Intermediate Recon Tool, Deutsche Bank, UNIX, ETL Tool, Informatica power center, Control-M, Geneous, Windows Server, Software Engineer Elog, DHL, Microsoft SQL server management, Windows Server, Senior Software Engineer Travel and Leaving, General Electric, Unix Server, Concur, ILR, Smartsched, SQL Developer, Software Engineer
Disclaimer
I hereby declare that all the information stated above is true to the best of my knowledge.
Technical Skill Summary
Linux, UNIX, SQL, PL/SQL, Python, Shell scripting, Basics of C, Advance JAVA, Oracle 11g, ETL Tool (Informatica Tools), SQL Developer, Control-M, Geneous, Concur, Smartsched, ILR
Personal Information
- Pan Number: CKGPR1846F
- Total Experience: 5 years and 1 month
- Date of Birth: 09/11/92
- Gender: Male
Accomplishments
- Two times I received On the spot (team) award from clients.
- I received appreciation from the client and Project manager for leading the team and for the knowledge transfer to the juniors.
Timeline
Senior Software Engineer
TCS
05.2022 - Current
Senior Software Engineer
Infosys Ltd
12.2021 - 05.2022
Software Engineer
Hcl Technologies Ltd
05.2019 - 12.2021
Bachelors - Electronics and Communication and Engineering
Sapthagiri Engineering of College
Pre-University college education - PCMC
KLE'S Independent PU College
10th -
RPA'S Gnana Vikas High School
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