Summary
Overview
Work History
Education
Skills
Key Clients
Software
Accomplishments
Timeline
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Ravikumar Raval

Program Manager
Pune,India

Summary

AI & Automation Program manager with experience in delivering large solutions in Logistics, Telecom and Banking domains. Looking to work with and learn from industry leaders, and create best in class solutions.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Senior Project Manager

Infosys
Pune, Maharashtra
02.2008 - Current

Current Responsibilities

  • Revenue Growth, Delivery Management and Client Satisfaction
  • Proposing AI & Automation based solutions to clients, starting and driving Agile PODs to implement solutions

Areas of work experience

  • AI & Automation - 3 Years and continuing (Banking & Logistics)
  • AI based Document Digitization platform development for large Banking and Financial Services provider based in US
  • Implemented RPA use cases using UiPath for Banking and Express Logistics clients
  • Large ADM Program Management - 5 Years (Logistics)
  • Application Modernization from Monolithic to Microservices (2 Stream Aligned Agile PODs)
  • L2/L3 Application Support Management (50+ strong team)
  • Program Test Manager (Onshore) - 5 Years (Telecom)
  • Test management of O2A and B2C and Networks for Large Telecom FTTP Product implementation
  • Test Management of Large Telecom Company de-merger scenario and managing cross company teams

Technical Project Manager

Cognizant
Pune, Maharashtra
08.2007 - 02.2008
  • Manage the end to end implementation of new ESCROW based payment flow for a large e-commerce client in India.

Tech Lead

Infosys
Chennai , Tamilnadu
10.2000 - 07.2007

Application Development - 7 years (Telecom)

  • Implement Speech Applications (IVR) for a US based telecom giant to enable self service of Ordering and Billing flows.
  • Implement VXML Engine and SSL Stack clients based in China

Education

Bachelor of Engineering - Instrumentation & Control

Gujarat University
Nadiad, GJ
06.1996 - 07.2000

Skills

Project, Program & People Management

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Key Clients

Citi, NatWest, FedEx-TNT, eBay, Hershey's, Telstra, Verizon, AT&T,

Software

Account Delivery Manager (Current)

App Modernization Program Manager

Application Portfolio Manager

Program Test Manager

Technical Project Manager

Accomplishments

  • Finalist in Azure RedHat Openshift Hackathon (2022)
  • Tip of the spear Award for Client Relationship (2020)
  • Best People Manager in Service Line (H1&H2 2019)

Timeline

Senior Project Manager

Infosys
02.2008 - Current

Technical Project Manager

Cognizant
08.2007 - 02.2008

Tech Lead

Infosys
10.2000 - 07.2007

Bachelor of Engineering - Instrumentation & Control

Gujarat University
06.1996 - 07.2000
Ravikumar RavalProgram Manager