Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ravi Kumar Vangari

Ravi Kumar Vangari

Secunderabad

Summary

Hardworking professional with 13+ years experience in supporting team operations and maintaining high standards of customer service.

Adept at handling multiple tasks, ensuring smooth workflow, and collaborating with colleagues to achieve team goals.

Strong communication skills and reliable work ethic contribute to productive and positive work environment.

Significant experience in BAU operations, troubleshooting and performance management.

Proven ability to collaborate and work together with multiple teams vendor, server, network, application and datacenter facilities.

Good at handling Power maintenances activities.
Engage directly with clients to gather requirements, evaluate them, and provide a plan of action (upgrades, new installs, remediation, etc.) that will be carried out as authorized.

Perform online and offline storage and SAN migrations.

Considering long-term growth while planning and optimizing capacity.

Experience in initial site setup of EMC devices and testing the disaster recovery solution.

Professional aim is to fully utilize the infrastructure abilities I'll need to grow with the company and achieve goals by dedicating both myself and my team to the task.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Consultant

TATA Consultancy Services Private Limited
06.2021 - Current

Currently working as storage and backup admin in TATA Consultancy Services Private Limited.

  • Managing daily operations and deliverables
    Migrating data from 3PAR array to 3PAR array using Peer Motion technology with regards to Capacity optimization and handle performance issues
  • Migrating data from 3PAR array to HP Primera and vice-versa using Peer Motion Technology with regards to Capacity Optimization and handle performance issues.
  • Manage & Monitoring Brocade Fabrics through Broadcom SANNAV tool.
  • Mitigating performance issues on HP 3PAR arrays by enabling QOS.
  • Support team for all storage administrative tasks when they are in need.
  • Attending daily Client pulse meeting which discuss all-planned activities and Operational issues
    Troubleshooting SAN port related errors and communicating with respective vendors for resolving it.
  • Troubleshooting issues based on incidents received.
  • Follow change and incident management process meet client agreed SLAs
  • BCI and MBCI triage calls for finding Root cause of issue
  • Implement Maker checker process to avoid manual human errors for production critical change tasks
  • Conduct Handover takeover calls, all team members aware of all ongoing operational Challenges and handles vendor cases efficiently
  • HP 3PAR storage alert integration with Splunk to enable incident generation
  • Bi-weekly presentation to client to discuss on storage and backup operational status highlights, lowlights, challenges, upcoming activities and support required.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Served as point of contact for clients regarding follow-up, meeting scheduling, and responses to questions.

Consultant

Capgemini Campus
08.2017 - 06.2021

Onsite client experience as Capgemini consultant in Sweden for period Feb 2017 - Aug 2018.

  • Manage EMC VPLEX, UNITY and 3PAR storages devices
  • Manage Brocade Fabrics through BNA
  • Manage & Monitoring Brocade Fabrics through Broadcom SANNAV tool
  • Perform administrative tasks on storage Arrays like providing storage space from VPLEX arrays to servers using backend array as Unity
  • Provisioning storage to different platform servers through VPLEX arrays using Backend physical storage array as Unity/VNX
  • Expanding the virtual volume or distributed virtual volume in VPLEX using backend Storage array as Unity/VNX
  • Creating consistency groups and establishing cluster detach rule in metro cluster Setup
  • Establishing cluster Witness server setup to existing VPLEX metro cluster setup
  • Configured initial setup of secure remote service setup with required ports open on Network firewall to establish communication
  • Configuring call home service in VPLEX/Unity/VNX using Secure remote services Servers
  • Experience in Configuring initial setup for new SAN switches in Environment
  • Experience in Configuring new SAN switches to existing SAN switches
  • Experience in Configuring HP blade enclosure switch as Access Gateway switch mode to existing fabric
  • Experience in Zoning & LSAN Zoning activities to establish the communication between Servers and storage array using BNA tool
  • Monitoring and Managing the SAN switches in Brocade Network Advisory tool
  • Provisioning the storage space to servers from HP 3PAR array using 3PAR SSMC Management tool
  • Migrating the data from 3PAR array to 3PAR array using Peer Motion technology
  • Provisioning and decommission Netapp shares
  • Troubleshooting SAN port related errors and communicating with respective vendors for resolving it
  • Troubleshooting the issues based on the incidents received
  • Follow the change and incident management process
  • Experience in migrating the data on device level of VPLEX from VNX to Unity array
  • Experience in handling OS upgrades of VPLEX, Unity and 3PAR arrays.
  • Worked collaboratively to complete daily operational tasks against team targets.
  • Drove team success by completing allocated tasks quickly and accurately.
  • Scheduled work shifts, balancing team availability with business needs to ensure comprehensive coverage.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Consultant

Capgemini
12.2014 - 01.2017

Worked as Storage administrator for Capgemini for multi-projects

  • Manage EMC VMAX, VNX and VPLEX storages devices
    Manage Brocade Fabrics
  • Perform administrative tasks on storage Arrays like assigning space to servers Using VPLEX and working on new server builds
  • Troubleshooting issues based on tickets
  • Follow change and incident management process
  • Prepare documentation and reports for VMAX, VPLEX and Switches
  • Generate Capacity and performance reports on VNX arrays on weekly basis.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Associate Storage Operation Specialist II

EMC INDIA PVT LTD
10.2012 - 12.2014

Worked as Associate Storage Operation Specialist II for EMC INDIA PVT LTD.

  • Manage EMC storages devices both enterprise and midrange
  • Manage Cisco and Brocade Fabrics
  • Perform administration task on storages like assigning storage to servers
  • Troubleshooting issues based on tickets
  • Follow change management process and incident management process
  • Worked with vendor in resolution of issues
  • Managed EMC Clarion Boxes through EMC Navisphere & Unisphere tool
  • Create RAID Groups, BIND LUNs, and Create Storage Groups using Navisphere Manager & Unisphere
  • Zoning & Unzoning in brocade& Cisco SAN switches
  • LUN creation, Mapping & masking in DMX.
  • Creating Meta devices & assigning to host
  • Create/dissolve Meta Volumes, Change device configuration
  • Creating thin & thick devices in VMAX Array
  • Storage provisioning with Auto provisioning feature in VMAX Arrays
  • Storage provisioning with Thin provisioning feature in VMAX Arrays
  • Managing thin pools and FASTVP in VMAX
  • Performed Zero space reclamation in VMAX
  • Storage provisioning through VPLEX arrays where backend is spanned across VMAX arrays
  • Troubleshooting day to day issues and resolving them
  • Day to day activity includes provisioning of storage from CLARiiON, Symmetrix DMX & VMAX series, troubleshooting based on tickets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Passionate about learning and committed to continual improvement.

System Administrator

IBM INDIA PVT LTD
03.2011 - 10.2012

Worked as system Administrator for IBM INDIA PVT LTD.

  • Responsible for providing technical support of all incoming Storage service request against EMC-DMX series of Storage Sub-Systems
  • Allocating LUN's to respective hosts
  • Creating Meta Hyper according to client specifications
  • Performed Zoning at brocade switches and LUN Masking at servers
    Monitoring and troubleshooting various EMC-SYMMETRIX series
  • Creation of thin devices & data devices
  • Experience on Auto-provisioning (i.e, Creating initiator group, port group, storage group & masking view)
  • Creating a thin pool & adding the data devices into the thin pool
    Binding the thin devices into the thin pools
  • Responsible for handling Service Center tickets raised for incidents and requests and resolving them within SLA period
  • Responsible for following proper change management procedure for any kind of changes required on any component
  • Working on replication jobs includes Time finder/Clone & Time finder/snap
  • Provide monthly report based on client-server-storage-space
  • Checking health for Storage devices
  • Documentation and reporting EMC-DMX storage Arrays
  • Trouble shooting Switch port Issues
  • Participated in scheduled meetings on daily backup report with client
  • Day to day jobs include storage provisioning of DMX series & VMAX series, troubleshooting based on incidents received & daily health check on backup
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Identified and resolved network congestion issues and bottlenecks.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Education

Master of Computer Applications - Computer And Information Sciences

Osmania University
08.2010

Skills

  • Product Life Cycle Management
  • Staff Management
  • Resource Allocation
  • Change Management
  • Work Planning and Prioritization
  • Process Optimization

Certification

  • EMC ISM V2
  • ITIL V2 Foundation Course
  • Symmetrix Solution Specialist Certified

Languages

Telugu
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Upper intermediate (B2)

Timeline

Assistant Consultant

TATA Consultancy Services Private Limited
06.2021 - Current

Consultant

Capgemini Campus
08.2017 - 06.2021

Consultant

Capgemini
12.2014 - 01.2017

Associate Storage Operation Specialist II

EMC INDIA PVT LTD
10.2012 - 12.2014

System Administrator

IBM INDIA PVT LTD
03.2011 - 10.2012

Master of Computer Applications - Computer And Information Sciences

Osmania University
  • EMC ISM V2
  • ITIL V2 Foundation Course
  • Symmetrix Solution Specialist Certified
Ravi Kumar Vangari