Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ravi Rajan K.M.

Chennai

Summary

Experienced EMS and R&D professional with 15+ years in leading Telecom equipment manufacturing companies. Proven track record of success in team oversight and operational efficiency. Skilled in enhancing customer experiences, implementing strategic plans, and optimizing workflows.

Overview

17
17
years of professional experience

Work History

Assistant Manager- Test Engineering

BHARAT FIH LTD
Chennai
12.2017 - Current
  • Led Test Engineering Development and Maintenance with over 50 technical team members.
  • Prepare CAPEX budgets, manage, and control expenses of all test and automation machines.
  • Maintained OEE above 85% consistently.
  • Established and maintained factory test setups meeting customer certification standards.
  • Adhered to quality policies including Gage Repeatability & Reproducibility (GR&R).
  • Ensured consistent yield rate through effective problem resolution.
  • Enhanced testing efficiency by improving NTF, reducing downtime, and assisting in test time reduction.
  • Analyze root causes and resolve test yield issues.
  • Participated in capacity planning management operations.
  • Collaborated with suppliers during product development to determine test coverage.
  • Assisted defect reduction teams in enhancing test processes during new product launches.
  • Engaged with customers to prepare DFT and DFM reports.
  • Track and record all testing activities and outcomes for future reference.
  • Facilitated development of new process concepts and guidelines.
  • Expertise in Engineering Validation Test methodology.
  • Trained floor support, test technicians, and test operators on hardware/software troubleshooting.
  • Led and mentored team to enhance performance.
  • Held regular meetings with subordinates to discuss improvements.

Quality Lead-Test Automation

FIH India R&D
Bangalore
01.2017 - 07.2017
  • Directed, scheduled, and prioritized automation initiatives.
  • Facilitated a kick-off meeting to initiate stability testing for upcoming products.
  • Managed quality of test scripts.
  • Documented test case coverage, defect statuses, and MTBF scores in comprehensive reports.

Quality Lead - In-Market Quality

Microsoft India R&D
Bengaluru
10.2014 - 12.2016
  • Performed in-depth analyses of consumer data for in-market products.
  • Maintained high standards of product quality across hardware, software, and usability.
  • Monitored execution progress relative to performance benchmarks.
  • Drove mitigation efforts through data-driven decisions.
  • Visited Microsoft Care Centers to engage with consumers.
  • Participated in crafting consumer study frameworks to guarantee quality experiences.
  • Performed analysis on customer complaints to identify improvement areas.
  • Reduced operational claim rate through process enhancements.
  • Executed preventive measures to ensure quality standards.
  • Highlighted crucial risks in software programs through weekly status reports.
  • Evaluated OCR data to identify areas for product improvement.
  • Participated in software testing activities such as test plan and test case reviews, as well as test report and CT test planning and review

Senior Software Engineer

Nokia India R&D
Bengaluru
10.2011 - 12.2014
  • Led project aimed at reducing operational claim rates for stability in third-party apps.
  • Collected customer feedback to create relevant user stories aligned with key focus areas.
  • Delivered insights from analyses to improve market strategies and products.
  • Assessed device performance relative to competitors including Micromax and Karbonn.
  • Developed Jython scripts for the Monkey Runner tool.

Senior Software Engineer

Sasken Communication & Technologies
Bengaluru
10.2009 - 10.2011
  • Engaged in assessing mobile software stability using automation testing.
  • Responsible for writing test scripts and test execution.
  • Was involved in testing various kinds of test suites for S30, S40 phones.
  • Involved in capturing logs for the defects and reporting the issues in the defect tracing tools.
  • Responsible for error verification and error retesting for the automation defects reported through various test suites tested.
  • Track and prepare the final report of testing activity, such as stability test results, test case coverage, defect discovery and their status, MTBF scores, and updating the results in the share point.

Test Automation Engineer

Nokia India R&D
Mumbai
11.2008 - 09.2009
  • Developed automated test scripts for functional and non-functional testing of web applications.
  • Reviewed product requirements documents and developed detailed test plans and strategies.
  • Collaborated with developers to resolve technical issues during the development phase.
  • Identified areas for improvement in existing automated tests and implemented necessary changes.
  • Reported defects found through manual or automated testing process to the development team.

Education

Master of Science - Information And Communication Technology

University Of Madras
Chennai

MBA - Computer And Information Systems Security

SRM Institute of Science & Technology
Chennai

Diploma - Hardware & Networking

Small Industry Service, Government of India
Chennai

Skills

  • Project management abilities
  • CAPEX Budgeting
  • Total Productive Maintenance
  • Asset Management
  • Contract Manufacturing Handing
  • ICT
  • ECN
  • Test facility development
  • Test planning and documentation
  • RFQ for new product development
  • Defect Analysis
  • Cost Management
  • Resource Management
  • Process Validation
  • Supplier and Vendor Management

Accomplishments

  • Received recognition and awards for exceptional performance, innovation, and
    contributions to manufacturing and quality improvement.
  • Successfully ramped up new product production between India and China to 1
    Million phones in just 4 weeks, while maintaining efficient processes.
  • Achieved a significant reduction in the defect rate, resulting in improved product
    quality and heightened customer satisfaction
  • Identified cost-effective testing solutions, optimized resource allocation, and
    effectively managed budgets to minimize testing expenses.
  • Proactively maintained test equipment and streamlined test procedures to
    minimize production downtime caused by testing issues.

Languages

French
First Language

Timeline

Assistant Manager- Test Engineering

BHARAT FIH LTD
12.2017 - Current

Quality Lead-Test Automation

FIH India R&D
01.2017 - 07.2017

Quality Lead - In-Market Quality

Microsoft India R&D
10.2014 - 12.2016

Senior Software Engineer

Nokia India R&D
10.2011 - 12.2014

Senior Software Engineer

Sasken Communication & Technologies
10.2009 - 10.2011

Test Automation Engineer

Nokia India R&D
11.2008 - 09.2009

Master of Science - Information And Communication Technology

University Of Madras

MBA - Computer And Information Systems Security

SRM Institute of Science & Technology

Diploma - Hardware & Networking

Small Industry Service, Government of India
Ravi Rajan K.M.