Hi, I’m
Ravi Teja Durbha
Hyderabad
Summary
Customer-focused Pre-Sales strategist with over 7 years experience having practiced expertise selling technical solutions in business-to-business environments. Researches and understands complex and system-wide customer needs and proposes and explains optimum solutions. Builds lasting and mutually beneficial relationships with key customers. Offering firm grasp of both design process and market analysis to deliver functional and profitable outcomes.
Overview
7
years of professional experience
Work History
ENIQUE SolutionsHyderabad
Pre Sales and Strategy
05.2020 - Current
Job overview
- Developed and delivered technical presentations to prospective customers, resulting in a 30% increase in customer engagement and a 25% increase in sales conversions.
- Analyzed customer requirements and developed customized technical solutions, leading to a 40% improvement in customer satisfaction and a 20% increase in repeat business.
- Assisted in the development of sales proposals and presentations, contributing to a 15% increase in win rates and a 10% increase in average deal size.
- Provided training and product support for other members of sales team.
- Planned various product configurations to meet diverse customer needs.
- Developed sales plans to introduce new products to market.
- Offered technical and non-technical support and services to clients and staff regarding product use, operation and maintenance.
ShoptimizeBengaluru
Business Development Executive
09.2019 - 03.2020
Job overview
- Built relationships with clients, partners and vendors to facilitate successful partnerships resulting in 330% YoY growth
- Negotiated contracts with clients for new business development initiatives resulting in a 25% increase in product adoption and a 20% decrease in customer churn.
- Responded to customer inquiries and requests for technical information, achieving a 95% customer satisfaction rating and a 30% reduction in response time.
- Assisted in the planning and implementation of marketing campaigns using various channels such as print media, digital platforms.
- Monitored progress against goals set by management for each project or initiative undertaken.
- Evaluated effectiveness of current marketing tactics used by competitors in order to gain insight into best practices.
Royal Golden Eagle GroupHyderabad
Market Intelligence Analyst
01.2018 - 08.2019
Job overview
- Developed and maintained customer relationships, leading to a 15% increase in customer loyalty and a 10% increase in customer referrals.
- Researched current events in the industry for potential opportunities or risks.
- Identified gaps in the marketplace that could be addressed through new products or services.
- Monitored competitor activities across multiple channels such as websites, social media platforms.
- Evaluated effectiveness of promotional campaigns by tracking relevant metrics over time.
- Developed marketing materials such as presentations and white papers highlighting key insights.
- Collected, tracked and evaluated current business and market trend data.
- Collected business intelligence data from industry reports, public information or purchased sources.
ICICI BankVisakhapatnam
Relationship Manager
06.2016 - 12.2017
Job overview
- Managed 90 branches across my territory catering to 300+ MSME's and led a sales team of 200
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Drafted sales sales management reports identifying clients at risk and analyzing quality of service and implementation of new strategies.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Created financial management mechanisms to minimize financial risk to business.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
Education
T.A Pai Management InstituteManipal, India
MBA from Marketing, Human Resources
05.2016
University Overview
- Member of Market Research Group- Brandscan
- Leadership Assessment and Development Member
- Human Resources Forum Member
Andhra University Visakhapatnam
B.E. from Electrical, Electronics And Communications Engineering
05.2013
Skills
- Technical Requirements
- Consultative Sales Techniques
- Needs Analysis
- Sales Support
- Solution Selling
- Proposal Development
- Documentation
- Product Development
- Full-Cycle Sales Process
- Contracts
- Reference Selling
Accomplishments
- Two time winner of ETRG Olympics at ICICI Bank
- Awarded 'Golden Eagle' at RGE
- Five-time employee of the month at ENIQUE
Timeline
Pre Sales and Strategy
ENIQUE Solutions
05.2020 - Current
Business Development Executive
Shoptimize
09.2019 - 03.2020
Market Intelligence Analyst
Royal Golden Eagle Group
01.2018 - 08.2019
Relationship Manager
ICICI Bank
06.2016 - 12.2017
T.A Pai Management Institute
MBA from Marketing, Human Resources
Andhra University
B.E. from Electrical, Electronics And Communications Engineering
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