Summary
Overview
Work History
Education
Skills
Accomplishments
Tools And Technologies
Additional Information
Timeline
AdministrativeAssistant
Ravneet Kaur

Ravneet Kaur

Senior Business Analyst
Noida

Summary

Senior Business Analyst with a Masters in International Business from IIFT Delhi and 9 years of IT and Finance experience. Competent and techno-savvy professional offering versatile experience in the entertainment and finance domain in a business consultant role. Possess thorough knowledge of SDLC methodologies such as Waterfall, V-model, and Agile and carry a rich hands-on experience in tools such as JIRA, Balsamiq, MS Excel, MS PowerPoint, MS Word, MS Visio, etc. I have worked extensively in Agile projects and offer versatile experience in driving projects based on prioritized requirements and their planning in the Agile framework. My focus areas are requirements elicitation, requirements analysis and solution assessment, validation, management, and communication. I am proficient in creating wireframes, use case diagrams, as-is and to-be models, workflow diagrams, SWOT analysis diagrams, etc. I have broad experience in Mainframes, Mobile apps, and web app development projects. I am a CSPO. I am a strategic thinker with excellent problem-solving abilities and provide solutions which aim at higher profitability and efficiency.

Overview

11
11
years of professional experience
1
1
Language

Work History

Senior Business Analyst

Fidelity International
02.2022 - Current
  • Product vision and roadmap: Creating product vision and future roadmap for product
  • Requirement workshops: Conducting requirement workshops with PO/clients to discover, refine, prioritize, and validate requirements
  • Requirement elicitation: Working with client on each requirement to have deep understanding and understand all edge scenarios which may come as technical glitches or limitations while implementation
  • Envisioned and implemented paper communication journeys to paperless saving million pounds for the company
  • Risk identification and classification: Identifying all risks posed by different features of product and classifying them
  • Define features and estimation: Developing features around customer needs to assist in estimation
  • Planning product release: Work with team to position requirements for product release
  • Business specification document: Create business specification documents and get them approved by client
  • Analyzed competitive landscape through market research activities, providing valuable insights into emerging trends that informed strategic direction.
  • Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
  • Spearheaded change management efforts during major system implementations, minimizing disruptions to daily operations while maximizing employee buy-in for new processes.
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
  • Identified cost-saving opportunities by conducting thorough financial analysis on company expenditures.
  • Collaborated with cross-functional teams, ensuring cohesive approach to business analysis.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Collaborated with internal business partners to implement commission arrangements.
  • Directed business analysts in executing and delivering various tactical and strategic plans.
  • Creating wireframes: Create wireframes and get them approved by client
  • Flowcharts: Create flowcharts whenever needed for a better understanding of complex processes
  • Creating epics and user stories: Creating epics and user stories with clear acceptance criteria, edge scenarios, and mockups
  • Sprint Planning: Working along with scrum master to assign stories in each sprint and prioritize them based on their customer ask and order of delivery
  • Requirement discussion and story pointing: Conduct requirement discussion meetings with development team and story pointing. Explaining all stories belonging to sprint to development team and taking their story points
  • Test Plan Review: Review QA test plans and provide feedback with additional edge scenarios if missed by QA
  • Story Acceptance: Running first-level test in dev environment on stories implemented to ensure feature is developed correctly
  • PO verification: Conducting final round of BA testing on QA environment to ensure zero defects and approve for code promotion to higher environment
  • Enhanced stakeholder engagement through effective communication of complex data and insights.

QA & Business Analyst

Nagarro Enterprise
04.2018 - 02.2022
  • quirement workshops: Conducting requirement workshops with client to discover, refine, prioritize, validate, and discuss requirements
  • Requirement elicitation: Working with clients on each requirement to have deep understanding and understand all edge scenarios which may come as technical glitches or limitations while implementation
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Performed gap analysis to identify areas of improvement.
  • Define features and estimation: Develop features around customer needs to assist in estimation
  • Assisting development team in feature estimation by explaining customer’s needs
  • Planning product release: Work with team to position requirements for product release
  • Creating wireframes: Create wireframes based on requirements for Web-app, Android, and iOS platforms
  • Creating epics and user stories: Creating epics and user stories with clear acceptance criteria, edge scenarios, and mockups
  • Sprint Planning: Working along with scrum master to assign stories in each sprint and prioritize them based on their customer ask and order of delivery
  • Requirement discussion and story pointing: Conduct requirement discussion meetings with development team and story points
  • Explaining all stories belonging to sprint to development team and taking their story points
  • Test Plan: Designing QA test plans and providing inputs/feedback with additional edge scenarios if missed by fellow QAs in team
  • BA verification: Conducting final round of BA testing on QA environment to ensure zero defects and approve code promotion to higher environment
  • Backlog Grooming: Working on backlog grooming on regular basis
  • Defect management: Tracking bugs raised and prioritizing bugs resolution based on their severity and priority
  • Scrum ceremonies: Participating in daily scrum, sprint planning, sprint review and retrospective meetings.
  • Provided technical support for troubleshooting analytics and reporting issues.

QA and Scrum Master

Fidelity International Payment Industry Services (FIS)
10.2016 - 10.2017
  • Administer and conduct all Scrum processes including sprint planning, daily scrums, sprint review, and sprint retrospective
  • Facilitated scrum ceremonies, removing impediments during sprint, test designing, test planning, and test execution
  • Discuss and resolve any impediment that team was facing keeping in mind smooth delivery at end of sprint
  • Designed RTM for new requirements
  • Designed, performed, and tracked functional testing
  • Responsible for regression testing.
  • Mentored junior team members on Scrum best practices, fostering their professional growth within organization.
  • Coached cross-functional teams on Agile principles, leading to increase in successful project deliveries.
  • Implemented continuous improvement initiatives through regular retrospective meetings with team.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Worked to provide continuous improvement for product development lifecycle.
  • Communicated project updates to stakeholders at all levels.
  • Implemented best practices to drive quality IT project delivery.
  • Resolved team conflicts and identified potential areas of improvement.

Quality Assurance Analyst

IHS Markit
04.2013 - 04.2015
  • Understanding functional requirements of business/Product Support Contributed to seamless project handoffs between teams by providing clear documentation of testing results and recommendations for improvements.
  • Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
  • Championed quality assurance initiatives within organization by promoting culture of continuous improvement and striving for excellence in all aspects of product development.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout QA process.
  • Documentation of software functional requirements & system specification
  • Worked on Major trading workflows like equity trade matching and clearing implemented on Marketwire
  • Worked on post-trade actions including Terminations, Novations, Transfers, Exercise, Allocations
  • Have been involved in creating test data based on requirements and walkthrough of same
  • Mentoring and guiding new team members on application.
  • Created and achieved product quality objectives and met product specifications.
  • Participated in requirements and used case reviews.
  • Fixed identified issues to improve workflows.
  • Reported progress, test metrics and results to project stakeholders.

Education

MBA - International Business

IIFT (Indian Institute of Foreign Trade), (Tier-1)
Delhi

B.Tech -

JSS Academy of Technical Education, Noida

Intermediate -

GRM School
Bareilly

High-School -

St. Francis Convent School
Bareilly

Skills

Business spec preparation

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Accomplishments

  • Certified Scrum Product Owner
  • Got appreciated by internal and external clients for client satisfaction and team handling capabilities.
  • Got the ‘On the Spot’ award in September 2022 for being a fast learner and a proficient analyst
  • Rewarded with Cheer board team awards for delivering quality and earning client trust.
  • Awarded Best Table Topic Speaker in the month of May 2018 at Nagarro by Toastmasters International
  • Rewarded with Achievers Award for individual contribution to the team in 2013 and 2014

Tools And Technologies

Windows 10, Windows 7, Windows XP, SQL, JIRA, Balsamiq, JIRA, ALM, MS Excel, MS Word, MS PowerPoint, MS Outlook, MS Paint

Additional Information

I have a valid B1/B2 visa for States till 2026

I have a Australia visa valid till 2026

Timeline

Senior Business Analyst

Fidelity International
02.2022 - Current

QA & Business Analyst

Nagarro Enterprise
04.2018 - 02.2022

QA and Scrum Master

Fidelity International Payment Industry Services (FIS)
10.2016 - 10.2017

Quality Assurance Analyst

IHS Markit
04.2013 - 04.2015

MBA - International Business

IIFT (Indian Institute of Foreign Trade), (Tier-1)

B.Tech -

JSS Academy of Technical Education, Noida

Intermediate -

GRM School

High-School -

St. Francis Convent School

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Ravneet KaurSenior Business Analyst