Summary
Overview
Work History
Skills
Academicchronicle
Accomplishments
Disclaimer
Timeline
Generic

Rayapudi Saipavan

Hyderabad

Summary

Accomplished Accounts Payable Specialist with a high degree of professionalism and strong problem solving capabilities. Maintains 100% accuracy in processing. Detail-oriented Accounts Payable Specialist with 5+ Years of Experience.

Overview

6
6
years of professional experience

Work History

Process Specialist

RealPage India
10.2023 - Current
  • Daily Work allocation to the team and tracking progress. Monitoring various workflow queues and ensuring team to process the volumes well within the time.
  • SPOC for all AP Issues and face to the client for urgent issues and process escalations.
  • Having End to End Knowledge in Non-PO Invoice Processing.
  • Updating the Bank templates in bank site for manual payments and send them to the client approval.
  • As an Process Specialist provide necessary guidance to the invoice processing and payments team members.
  • Part of Quality team to check accuracy level of the production done by the Invoice Processing team.
  • Working on the weekly dashboards and presenting them to client on MS Teams call.
  • Providing process trainings to new employees.
  • Publishing daily dashboards with Team members covering Invoice Processing Volumes and QC.
  • Conducting weekly sessions with team to discuss on new exceptions and escalations received.
  • Resolved complex issues related to process development and implementation.
  • Provided technical support to other departments within the organization.
  • Documented operational procedures, workflows and best practices.

Senior Process Associate (Operation Specialist)

RealPage India
07.2021 - 09.2023
  • Preparing debit and credit note to the customer account regarding there charges
  • Calculating and applying the charges by there utility usage
  • Processing the on site payments on behalf of customers
  • Monitored team performance and provided coaching when needed.
  • Creating move in and move outs of the resident and get billed.
  • Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.

Process Associate

Realpage
08.2018 - 06.2021
  • Processing Utility bills of RealPage Clients and ensuring the Invoices are get transmitted within TAT.
  • Reviewing and doing 100% Quality Check for the First Invoices for accuracy.
  • Addressing the escalations/Issues thru Email/Chat.
  • Analyzing and providing the justifications to US Clients of the escalations.
  • Maintained accurate records of all transactions related to processes in accordance with company guidelines.

Skills

  • Good team working skills
  • Ability to learn quickly
  • Meeting deadlines
  • Ability to work independently
  • ERP : Oracle, Focus
  • MS Office
  • Process Mapping

Academicchronicle

  • MBA, 2018, Osmania university
  • BBA, 2016, Osmania university

Accomplishments

  • Best employee of the month award
  • Star Of the month award

Disclaimer

I do hereby declare that the information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.

Timeline

Process Specialist

RealPage India
10.2023 - Current

Senior Process Associate (Operation Specialist)

RealPage India
07.2021 - 09.2023

Process Associate

Realpage
08.2018 - 06.2021

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Rayapudi Saipavan