Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Devasoth Redya Nayak
Personal Information
Areas Of Knowledge And Domain Expertise
Timeline
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Redya Nayak Devasoth

Hyderabad

Summary

Dynamic Senior Chargeback Analyst with expertise in fraud detection and KYC compliance at Kfin Technologies Ltd. Proven track record in resolving high-stakes disputes and enhancing chargeback win rates through analytical problem-solving and effective collaboration. Skilled in transaction monitoring and risk analytics, driving continuous improvement in fraud prevention strategies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior chargeback Analyst

Kfin Technologies Ltd.
Hyderabad
12.2023 - Current
  • Review disputed transactions to identify potential money laundering and fraudulent activities, ensuring alignment with card network chargeback rules and financial crime indicators.
  • Ensure full compliance with KYC, CIP, and AML guidelines while handling dispute documentation and representment evidence across card-not-present platforms.
  • Validate funding and payout transactions involved in chargebacks, across payment modes including RTGS, NEFT, and third-party processors (e.g., Stripe, PayPal), ensuring legitimacy and regulatory alignment.
  • Analyze fraud triggers using processor data, CRM systems, and customer communication to categorize chargebacks accurately and guide recovery actions.
  • Monitor daily transactional disputes and spot unusual patterns that may indicate organized abuse or high-risk customers, initiate deep-dive reviews when need.
  • Conduct detailed investigations into flagged chargeback cases in coordination with compliance, fraud, and audit teams to build defensible dispute responses.
  • Generate chargeback performance reports including win/loss metrics, fraud tagging, and investigation summaries for internal and regulatory reporting.
  • Collaborate cross-functionally with Customer Service, Risk, and Finance teams to implement preventive controls and ensure complete and accurate dispute documentation.
  • Engage in continuous improvement initiatives such as refining fraud detection protocols, attending chargeback rule training, and developing representment templates to boost win rates.

Risk Analyst – Fraud & KYC Operations

Wipro Technologies
Hyderabad
02.2022 - 10.2023
  • Managed KYC verification, charge-backs, identity theft, and account hijacking.
  • Investigated user complaints, fraud patterns, and compliance irregularities.
  • Prevented high-value fraudulent transactions and closed multiple suspicious accounts.
  • Coordinated with clients for dispute resolution and document verification.
  • Monitored diverse payment types and transactions for potential fraud.

Education

MBA - Finance

Malla Reddy Institute of Technology and Science
Hyderabad
03.2019

B.Com - Computers

Master degree & PG college
Sangareddy
03.2017

Skills

  • Fraud detection and investigation
  • Chargeback and dispute resolution
  • Risk analytics and surveillance
  • Transaction monitoring
  • KYC and AML compliance
  • Identity theft analysis
  • MS Excel proficiency
  • MS Word proficiency
  • Risk management tools
  • Open-source investigation tools
  • CRM and workflow platforms
  • Analytical and problem-solving skills
  • Effective communication and collaboration

Certification

  • Chargeback & Dispute-Specific Credentials
  • Fraud & Compliance
  • Payments & Security Expertise
  • Data Analysis & Technical Skills

Languages

  • English
  • Hindi
  • Telugu

Hobbies and Interests

  • Reading fraud related articles
  • Data Analytics & Compliance Trends
  • Problem-Solving Challenges

Devasoth Redya Nayak

I hereby declare that the above details are true to the best of my knowledge.

Personal Information

  • Gender: Male
  • Marital Status: Single

Areas Of Knowledge And Domain Expertise

  • Card Network Rules & Reason Codes
  • Dispute Lifecycle Management
  • Payment Processing & Settlement
  • Fraud Detection & Prevention
  • Financial-Crime Compliance
  • Risk Management & Loss Mitigation

Timeline

Senior chargeback Analyst

Kfin Technologies Ltd.
12.2023 - Current

Risk Analyst – Fraud & KYC Operations

Wipro Technologies
02.2022 - 10.2023

MBA - Finance

Malla Reddy Institute of Technology and Science

B.Com - Computers

Master degree & PG college

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Redya Nayak Devasoth