Summary
Overview
Work History
Education
Skills
Certification
Key Achievements
Additional Experience
Timeline
Generic

REENA DANIEL

Bangalore

Summary

Dynamic HR professional with over 19 years of progressive experience in delivering high-impact talent development and organizational strategies within large, complex organizations. Proven track record in coaching leadership, resolving workplace concerns, and aligning HR initiatives with overarching business goals. Expertise includes change leadership, operational transformation, and stakeholder engagement, complemented by a strong ability to leverage data insights and mentor high-performing teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Chief of Staff - Human Resources

ITC Infotech
08.2019 - Current
  • Self-directed Chief of Staff with experience in organizing and managing cross-functional projects, adept at influencing executive-level decisions while executing complex analyses to support strategy in fast-paced environments.
  • Partner with CHRO to develop and implement comprehensive talent management strategies aligned with organizational mission and strategic vision.
  • Serve as strategic business partner to leadership on organizational effectiveness and change management initiatives.
  • Developed HR dashboards integrating business KPIs, enabling data-driven decisions at the C-suite level.
  • Facilitated quarterly business reviews with BU heads to assess talent risks, succession gaps, and workforce readiness.
  • Identify and implement process improvements including HR technology automation.
  • Coach leaders and employees on performance expectations, workplace dynamics, and career development.
  • Design and administer performance management and competency frameworks organization-wide.
  • Develop and implement D&I initiatives achieving 7% increase in diversity ratio over 5 years.
  • Pioneer award-winning campus learning program recognized by Globee Awards, World HRD Congress, and Global Business Award.
  • Created Career Architecture Framework including role identification, competency mapping, knowledge development, and progression paths.
  • Implement succession management processes to build internal capability for key positions.

General Manager HRBP

TeamLease Services Limited
05.2017 - 10.2018
  • Led HR Business Partner function for 2000+ employees across 5 locations in India.
  • Collaborated with business unit leaders to co-create HR strategies that supported revenue growth and client retention.
  • Achieved 20% operational uplift through workforce strategy and human capital planning.
  • Implemented enhanced employee communication systems including skip-level meetings, surveys, and open forums.
  • Implemented employee engagement forums, skip-level communications, and feedback systems improving retention.

HR Head

Aviators Private Ltd.
06.2016 - 12.2016
  • Led niche recruitment efforts for funded aviation startup, building team of 45 specialists within 6 months.
  • Enhanced HR compliance by 30% with an agile governance framework.

Senior Group HR Manager

WNS
05.2014 - 06.2016
  • Drove strategic HR initiatives for 3000 employees with 4-member HR team.
  • Implemented 3-month high-potential employee development program resulting in successful promotions for 20+ tenured employees.
  • Counselled employees and managers on development, discipline, and retention issues.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Created and implemented forward-thinking initiatives to improve employee engagement.

Education

Masters - Business Administration

Bharathiar University

Skills

  • Strategic Workforce Planning
  • Organizational Design & Effectiveness
  • HR Metrics & Business Intelligence
  • M&A Integration & Change Leadership
  • Talent Economics & Cost Optimization
  • Business Continuity & Risk Mitigation
  • HR Strategy for Revenue Growth
  • Diversity and Inclusion

Certification

  • Design Thinking Practitioner
  • Inclusive Communication and Behavior at the Workplace
  • Virtual business simulation workshop
  • High Impact Presentation Skills by Dale Carnegie
  • Women’s Leadership Development Program

Key Achievements

  • Strategic HR Planning: Achieved 20% operations improvement through strategic workforce planning.
  • Program Management: Managed a diverse portfolio of initiatives ranging from talent strategy, learning interventions, to digital HR transformation projects; implemented governance protocols and reporting mechanisms to track deliverables and budgets.
  • Process Improvement Implementation: Reduced HR FTEs by 7 through automation.
  • Campus Learning Program: Created an award-winning Learning program for campus recruits.

Additional Experience

  • Aegis Ltd | Site HR Head
  • First Indian Corporation | Deputy Manager HR
  • ISeva Inc | Assistant Manager HR
  • 24/7 Inc | Assistant Manager HR
  • First Ring India Pvt Ltd. | Officer — HR

Timeline

Chief of Staff - Human Resources

ITC Infotech
08.2019 - Current

General Manager HRBP

TeamLease Services Limited
05.2017 - 10.2018

HR Head

Aviators Private Ltd.
06.2016 - 12.2016

Senior Group HR Manager

WNS
05.2014 - 06.2016

Masters - Business Administration

Bharathiar University

Similar Profiles

CREATE PROFILE
REENA DANIEL