Reesha Ramachandran
Summary
14+ years of progressive experience in SAP and overall 16+ years of IT experience. Good understanding of SAP Basis and SAP Application knowledge.
Possess excellent management skills and proven ability of coaching and working with several teams.
Trainer for Leadership Academy at Labs India. Trained in Passionate Product Ownership and Business Model Innovation. Experienced Scrum trainer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Process Officer
SAP Labs India Pvt Ltd
08.2022 - Current
- Reviewed and updated process documentation to ensure accuracy and compliance with relevant regulations.
- Developed and implemented strategies for improving workflows, increasing efficiency, and reducing costs.
- Provided training to new joiners on process policies and procedures.
- Collaborated with other departments to develop effective solutions for streamlining existing processes.
- Coordinated with internal teams to develop automated tools for managing business processes more efficiently.
- Regularly reviewed processes observed by workers and coordinated maintenance of records documenting work procedures to implement adherence to standards of quality
- Proposed changes to the existing signavio diagrams.
Agile Transformation Coach
SAP Labs India
01.2020 - 07.2022
- Enabling new engineering lifecycle with architectural concepts focusing on release strategy, quality and continuous improvement using the engineering best practices with the aim of incorporating new innovations in the product development cycle
- The enablement is driven through hands-on implementation and guidance using development best practices
- Coaching teams towards Continuous Feature Delivery in S/4 HANA
- Coaching teams achieve high standards and KPI targets
- Empowering SAP S/4 HANA with agile and engineering good practices
- Driving teams to be value driven, self motivated and agile
- Resolving conflicts.
Technology Consultant
SAP Labs India
08.2010 - 08.2020
- Consultant with Development Landscape Management (DLM) team (formerly DSS), which offers various product development teams within SAP, extensive planning, and support at all stages of the SAP standard product lifecycle (installation, development, test phase, transfer to final assembly and maintenance)
- Here I was working extensively with the DLM Services area where in the focus was mainly on the maintenance and support of the systems.
Associate Consultant-Quality
Vault Consulting Union
08.2008 - 08.2010
- As an Associate Consultant, I am responsible for maintaining quality systems in the CRM Test Centre
- Acted as an interface between the development and the former DSS team ensuring the performance of the systems in the Test Landscape during the testing phase.
Technology Evangelist
Catalyst Labs
02.2008 - 08.2008
- As a technology evangelist, trained on Mac OS for windows administrators and retailers
- Certified Apple Product Professional.
Software Engineer Trainee
Infosys Technologies Ltd
06.2006 - 07.2007
- Campus Placed as a Software Engineer (trainee)
Education
B.Tech - Electronics and Communication
Mahatma Gandhi University, Kottayam
03.2006
Skills
- SAP Basis
- Communication skills
- Customer Relationship
- Stakeholder Management
- Process Improvement
- IT Service Management
- Strong Customer Orientation
Certification
- ITIL 4.0 Certified
- SAFE Certified Agilist
- SAP Certified Technology Associate(C-TADM56_70)
- SAP Certified Technology Associate Edition 2014(SAP Hana)
Other Roles
- Leadership Academy Trainer, 2021-04-01, Present, Leadership Academy is a Foundation Leadership Training Program that is currently offered to employees at SAP.
- Search Inside Yourself Trainer, 2020-12-01, Present, Trained to teach mindfulness within the organisation and thus contribute to the success and wellbeing of the employees in their life and their work.
- Lead to Agility Trainer, 2018-01-01, Present, 5 day Scrum Training inclusive of workshops and hands on training.
- SAP Coach, 2021-04-01, Present, Trained professional coach by Erickson International in 'The Art and Science of Coaching'
- Conflict Resolution Coach, 2021-11-01, Present, Trained to be a conflict resolution coach @SAP
Timeline
Process Officer
SAP Labs India Pvt Ltd
08.2022 - Current
Agile Transformation Coach
SAP Labs India
01.2020 - 07.2022
Technology Consultant
SAP Labs India
08.2010 - 08.2020
Associate Consultant-Quality
Vault Consulting Union
08.2008 - 08.2010
Technology Evangelist
Catalyst Labs
02.2008 - 08.2008
Software Engineer Trainee
Infosys Technologies Ltd
06.2006 - 07.2007
B.Tech - Electronics and Communication
Mahatma Gandhi University, Kottayam