Reetika Raghuvanshi

. Leading end to end AR & Payment Posting Operations, ensuring accurate and timely posting of EOBs and ERAs.

. Managing team productivity, quality accuracy and TAT through daily volume allocation and KPIs tracking.

. Handling complex AR escalations, payment variances and denial resolutions with root cause analysis.

. Driving AR aging reduction and improved cash flow through effective prioritization and follow-ups.

. Coaching team members , conducting performance reviews and supporting training initiatives.

. Collaborating with stakeholders to improve operational efficiency and compliance.

. Awarded R&R- Best Team leader performer for outstanding leadership and delivery excellence.

. Provided floor support and guidance to AR and Payment Posting Teams.

. Managed claim follow-ups, issue resolutions and productivity support.

. Assested in onboarding and mentoring new team members.

. Worked on Physician billing & Behavioral Health AR analyst using Athena tool,

. Performed insurance follow-ups, coding support and patient registration and enrollment.

. Ensured timely resolution of outstanding AR to meet SLAs.

. Posted payments, adjustments, EOBs and ERAs with High accuracy.

. Investigated rejected claims and resolved billing discrepancies.

. Gained strong exposure to Hospital billing and U.S Insurance workflows.

. Worked in U.S Healthcare backend operations.

. Recognized with Protostar Award for performance excellence.