OMAIR KHAN
Summary
Dynamic Senior Sales and Technical Support Executive with 24/7 [ai], adept at client relationship management and sales negotiation. Proven track record in market analysis and technical troubleshooting, driving client satisfaction and achieving organizational goals. Skilled in data reporting and optimizing resources to enhance operational efficiency.
Overview
1
1
year of professional experience
Work History
Senior Sales and Technical support executive
24/7 [ai]
Hyderabad
06.2025 - 12.2025
- Client Relationship Management: Building and nurturing strong relationships with international partners, distributors, and customers.
- Sales and Negotiation: Presenting products/services, preparing proposals, negotiating contracts, and closing deals across different countries.
- Market Analysis: Monitoring global market trends, competitor activities, and cultural nuances to tailor strategies.
- Troubleshooting & Resolution: Analyzing, detecting, and correcting technical problems, providing solutions for network/system issues, and performing root cause analysis.
- International Focus: Handling escalations, providing support across different regions and time zones, and managing client satisfaction in a global environment.
- Created reports summarizing progress against organizational goals and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Good understanding of the CRM tool, and know how to navigate the tool.
Education
B.com - Accounting, Finance And Computers
Government Degree College
Hyderabad09-2025
Skills
- Client relationship management
- Sales negotiation
- Market analysis
- Technical troubleshooting
- Data reporting
- Customer service
- Profit and loss
- Sales analysis
- Staff development
- Time and resource optimization
Affiliations
Time management, professional development (learning courses), fun engagement (games, challenges, potluck).
Languages
English
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Senior Sales and Technical support executive
24/7 [ai]
06.2025 - 12.2025
B.com - Accounting, Finance And Computers
Government Degree College