Rekha Nayal
Rudrapur
Summary
Dynamic and results-oriented sales professional with over 2 years of experience in telemarketing, insurance sales, and customer service. Proven ability to understand client needs and offer tailored solutions that drive satisfaction and retention. Strong background in lead generation, follow-up strategies, and closing techniques. Currently focused on preparing for competitive government exams.
Overview
2
2
years of professional experience
Work History
Sales Executive
PolicyBazaar
05.2018 - 06.2019
- Handled customer inquiries and explained policy terms and benefits.
- Followed up with leads and converted inquiries to policy sales.
- Exceeded monthly targets and maintained excellent feedback scores.
- Maintained detailed customer records using CRM software.
Telemarketing Sales Executive
Allsec Technologies Ltd.
05.2017 - 05.2018
- Conducted cold calls to promote financial products and services.
- Built strong rapport with clients to drive conversions.
- Regularly met and surpassed weekly performance goals.
- Shared insights and suggestions during team meetings.
Education
Bachelor of Arts - English Literature
University Name
Diploma in Fashion Designing - undefined
Institute Name
Skills
- Telesales
- Insurance Product Knowledge
- Lead Generation
- Conversion
- CRM Tools
- MS Office
- Verbal Communication
- Written Communication
- Customer Engagement
- Upselling
Current Engagement
Currently preparing for various Uttarakhand government competitive exams. Exams I have appeared for include:
· - UKSSSC Junior Assistant Exam (2025)
· - UKSSSC Excise Constable Exam (2024)
· - UKPSC Forest Guard Exam (2023)
· - UKPSC RO/ARO Exam (2023)
· - UKPSC Patwari Lekhpal Exam (2023)
Certifications Courses
- Certificate in Customer Service Excellence
- Effective Communication Workshop
- Basic Computer Training (MS Word, Excel)
Projects Achievements
- Awarded ‘Top Performer of the Month’ at PolicyBazaar.
- Maintained 90%+ customer satisfaction score.
- Successfully revived cold leads and achieved 10% extra revenue.
Personal Information
Date of Birth: 10/17/92
Timeline
Sales Executive
PolicyBazaar
05.2018 - 06.2019
Telemarketing Sales Executive
Allsec Technologies Ltd.
05.2017 - 05.2018
Diploma in Fashion Designing - undefined
Institute Name
Bachelor of Arts - English Literature
University Name
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