Rekha Pithiya
Junagadh
Summary
Highly experienced Relationship Manager with a proven track record of success in developing and implementing relationship management strategies that drive client retention and revenue growth. Expertise in managing high-net-worth client portfolios, establishing and maintaining strong relationships with key stakeholders, and providing tailored financial solutions to meet client needs. Strong communication, negotiation, problem-solving, and teamwork skills. Proficient in CRM systems and market research techniques.
Overview
2
2
years of professional experience
Work History
Relationship Manager
ICICI Bank
Keshod,Junagadh
05.2023 - Current
- Developed and implemented relationship management strategies that resulted in a 25% increase in client retention.
- Developed tailored financial solutions that met the unique needs of each client, leading to increased customer satisfaction.
- Managed and resolved complex client issues proactively, ensuring smooth business operations.
- Conducted thorough due diligence and market research to identify potential opportunities for client growth.
- Utilized CRM systems to track client interactions, manage relationships, and monitor progress.
- Prospected for new clients through networking events, cold calling, and social media marketing.
- Organized and facilitated client events, such as workshops and seminars, to foster relationships and provide value.
Education
M.B.A. -
KSKV Kachchh University
Bhuj01.2023
B.B.A. -
PKM College
Junagadh01.2021
XII -
Sarasvati Vidhya Mandir
Mendarda01.2018
X -
Sarasvati Vidhya Mandir
Mendarda01.2016
Skills
- Client acquisition
- Service assistance
- Relationship review process
- Business relationship cultivation
- New business generation
- Wealth management portfolios
- Banking
- Relationship building and management
- Account management
- Time management
- Service delivery enhancements
Projects
- 2019, Company visit project report on Parle Pvt Ltd
- 2020, Training project report on Dhruv Cotton Processing Pvt Ltd
- 2021, Company searching project report on Amul Pvt Ltd
- 2022, Training project report on Rajoo Engineers Ltd
Training Internship
- Short-Term Training, Dhruv Cotton Processing Pvt. Ltd, Jasdan, 10 days
- Internship, Rajoo Engineers Ltd, Rajkot, 1.5 months
Languages
- English
- Hindi
- Gujarati
References
- Dr. Kanishk Shah, Assistant Professor, KSKV Kachchh University, +91 9998815809
- Dr. Shital Bati, Assistant Professor, KSKV Kachchh University, +91 9925627793
Personal Information
- Date of Birth: 10/15/00
- Nationality: Indian
- Marital Status: Single
Timeline
Relationship Manager
ICICI Bank
05.2023 - Current
M.B.A. -
KSKV Kachchh University
B.B.A. -
PKM College
XII -
Sarasvati Vidhya Mandir
X -
Sarasvati Vidhya Mandir
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