Rekha T R
Sales Coordinator-B2B
Vyshnavam House, Mathara,Calicut
Summary
About Me
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
12
12
years of professional experience
Work History
Sales Coordinator-B2B
VKC Plastomers India Pvt Ltd
02.2023 - Current
- Maintained accurate records of all sales activities, including proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Customer Service Executive
Muthoot Fincorp
08.2020 - 11.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- .
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
Tutor
Wisdom College
06.2013 - 03.2016
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
Education
Master of Arts - Economics
University of Calicut
Calicut 04.2001 -
Bachelor of Arts - Economics
University of Calicut
Calicut 04.2001 -
Skills
Effective Customer Communication
Sales Data Analysis
Goal Setting and Performance Tracking
Collaborative Team Dynamics
Timeline
Sales Coordinator-B2B
VKC Plastomers India Pvt Ltd
02.2023 - Current
Customer Service Executive
Muthoot Fincorp
08.2020 - 11.2022
Tutor
Wisdom College
06.2013 - 03.2016
Master of Arts - Economics
University of Calicut
04.2001 -
Bachelor of Arts - Economics
University of Calicut
04.2001 -
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