REKHA MANCHARI S V

- Identified and developed new B2B and institutional customers for high-value equipment sales.
- Converted inquiries into confirmed orders through client visits, follow-ups, and negotiations.
- Managed bulk orders, import/export coordination, and logistics execution from start to finish.
- Built long-term client relationships, driving repeat business and volume growth.
- Assessed customer needs and recommended tailored solutions to meet business requirements.
- Coordinated with vendors, freight partners, and internal teams for seamless order fulfillment.
- Provided post-sales support by resolving operational and technical issues.

- Addressed over 45 customer and seller inquiries each day, delivering swift and precise resolutions.
- Focused on resolving payment, shipping, and listing issues to uphold service quality standards.
- Compiled detailed reports to monitor issue resolution and assess team performance.
- Provided training and support for new associates on standard operating procedures and communication techniques.