Hi, I’m
Remudala Vishal
Hyderabad,TG
Work Preference
Summary
- To obtain challenging and responsible position in professionally managed organization. I am looking for an opportunity to utilize my skills in contributing effectively to success of your esteemed organization.
- Good listening, team-building and data analysis skills. Attentive in directing financial operations, developing policies and maintaining compliance.
Overview
8
years of professional experience
1
Certification
Work History
TCS - (VHS consultancy Pvt.Ltd)Hyderabad
System Administrator
04.2024 - Current
Job overview
- Working as technical support on ServiceNow tool resolving the issues of the end users through Incidents and Request tickets they raise.
- Identified needs of customers promptly and efficiently.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
- Resolved complex technical problems within established service level agreements.
ServiceNow Software Development Company(Magnit Global Pvt Ltd)Hyderabad
Data Analyst (ITAM)
09.2022 - 03.2024
Job overview
- Leveraged SQL queries to extract, transform and load data into databases.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Performed quality assurance testing on newly developed reporting solutions.
- Audited internal SAAS data and processes to identify and manage initiatives, improving business performance.
- Gathered and organized data to analyze current industry trends.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Maintained documentation of all the processes related to Data Analysis.
- Conducted research into competitive offerings within the SaaS industry.
- Worked with internal teams to understand business needs and changing strategies.
Mandal Parishad Dev.Office,Nuthankal, Telangana
System Administrator
06.2019 - 07.2022
Job overview
- Monitored system performance to ensure optimal operations and identified potential issues.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Collaborated with other teams to develop solutions for various projects.
- Configured and maintained system hardware, software and network components.
ECIL (Electronics Corporation of India Ltd Hyderabad )- (HR Chambers outsourcing Pvt Ltd)
QA Analyst
03.2018 - 04.2019
Job overview
- Maintained and checked quality assurance of voting machines.
- Troubleshot product issues and fixed problems.
- Ensured that all products meet established company quality standards prior to release.
- Tested products to check each for defects and flaws to identify and correct quality issues.
Education
Tkr College of Engineering And Technology
Bachelor of engineering from Computer Science
Narayana Junior College Habsiguda
Intermediate(MPC)
St.Alphonsus School Nalgonda
High school (SSC)
Skills
- Technical support - Incidents and Requests
- Incident Management
- IT Asset Management
- Software normalization
- SAAS Tagging
- Microsoft office 365
- ServiceNow support
- Technical support
- Azure virtual machines
- Azure active directory
- Azure virtual machines
- Azure active directory
- Active Directory management
- Incident resolution
- System troubleshooting
Strengths Expertise
- Self-motivated & quick learner with strong analytical, programming skills.
- Adaptability to changing environment and emerging trends
- Good verbal and written communication skills
Languages
Telugu
First Language
English
Proficient
C2
Hindi
Proficient
C2
Personal details
- Gender: Male
- D.O.B : 19-06-1995
- Marital status: Unmarried
- Nationality: Indian
Hobbies and Interests
Playing Guitar & Basketball, Reading books, Dancing etc
Certification
Courses :
- https://learning.servicenow.com/lxp?id=nl_public&user=vishalremu398494
- Micro certification - ServiceNow
- ServiceNow Platform Implementation
- Software Normalization for SAM
- Software Asset Management: Integration with SCCM for Reclamation and Distribution
- ServiceNow User Interface Overview
- Automated Test Framework (ATF): Introduction
- Certified System Administrator (CSA) Learning Path
- Associate System Administrator
- ServiceNow Administration Fundamentals
- Certified System Administrator (CSA): Certification Test Prep
Disclaimer
I here by declare that all the above details furnished by me are true to the best of my knowledge.
Vishal Remudala.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
ServiceNow
Timeline
System Administrator
TCS - (VHS consultancy Pvt.Ltd)
04.2024 - Current
Data Analyst (ITAM)
ServiceNow Software Development Company(Magnit Global Pvt Ltd)
09.2022 - 03.2024
System Administrator
Mandal Parishad Dev.Office,Nuthankal, Telangana
06.2019 - 07.2022
QA Analyst
ECIL (Electronics Corporation of India Ltd Hyderabad )- (HR Chambers outsourcing Pvt Ltd)
03.2018 - 04.2019
Tkr College of Engineering And Technology
Bachelor of engineering from Computer Science
Narayana Junior College Habsiguda
Intermediate(MPC)
St.Alphonsus School Nalgonda
High school (SSC)