Remya Menon B
Chennai
Summary
Experienced banking professional with 10+ years across retail banking operations, credit processes, compliance, and customer service. Proven ability to streamline workflows, manage cross-functional teams, and ensure regulatory adherence. Strong exposure to Indian and global banking systems (HDFC, Standard Chartered, TCS). Certified in Lean Six Sigma and IRDA with a track record of improving operational efficiency and client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Career Break – Maternity Leave
06.2021 - Current
- On a planned career break for maternity. Currently exploring opportunities to rejoin the banking industry in an Operations Manager role.
Operations Manager
HDFC Bank Ltd
03.2020 - 05.2021
- Oversaw daily banking operations, ensuring high accuracy and compliance with RBI guidelines.
- Coordinated with internal departments for smooth execution of operational protocols.
- Managed customer data records and compliance documentation with zero audit observations.
- Ensured timely completion of targets and enhanced operational turnaround time by 15%.
Technical Lead
Standard Chartered GBS Ltd
12.2016 - 06.2019
- Led end-to-end issue management, batch monitoring, and escalation for global banking clients.
- Liaised with stakeholders to implement policy changes and process enhancements.
- Developed and presented NVA analysis reports to senior management for operational decisions.
- Authored SOPs, checklists, and process templates for better documentation and training.
Senior Process Associate
Tata Consultancy Services
08.2015 - 11.2016
- Managed credit disbursal, inward clearing, and working capital finance for corporate clients.
- Ensured regulatory compliance during all client interactions and documentation procedures.
- Supported senior management in confidential matters and cross-functional operations.
- Played a key role in audits, ensuring seamless reviews by RBI, statutory, and internal teams.
Clerk to Junior Officer
City Union Bank Ltd
12.2010 - 08.2015
- Managed current/savings account operations, cheque clearances, and TDS on fixed deposits.
- Oversaw NEFT/RTGS fund transfers, ECS processing, and jewel loan documentation.
- Maintained cash balances, handled ATM loading/reconciliation, and customer service requests.
- Ensured end-to-end KYC compliance and records management across functions.
Education
MBA - Banking & Insurance Management
Anna University
B.Sc. - Microbiology
Bharathiar University
Skills
- Banking Operations Management
- Risk & Compliance (KYC/AML)
- Credit & Loan Processing
- Process Optimization
- Customer Relationship Management
- Cross-functional Team Leadership
- Regulatory Compliance (RBI, IRDA)
- Core Banking Platforms (T24, Flexcube, TCS Bancs)
Certification
- Lean Six Sigma Black Belt
- IRDA Certified (Insurance Regulatory and Development Authority)
Languages
English
Tamil
Malayalam
Hindi
Preferred Locations
- Chennai, Tamil Nadu, India
- Dubai, UAE
Personal Information
- Passport Number: Available
- Date of Birth: 05/06/88
- Marital Status: Married
Timeline
Career Break – Maternity Leave
06.2021 - Current
Operations Manager
HDFC Bank Ltd
03.2020 - 05.2021
Technical Lead
Standard Chartered GBS Ltd
12.2016 - 06.2019
Senior Process Associate
Tata Consultancy Services
08.2015 - 11.2016
Clerk to Junior Officer
City Union Bank Ltd
12.2010 - 08.2015
B.Sc. - Microbiology
Bharathiar University
MBA - Banking & Insurance Management
Anna University
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
Madeline CookMadeline Cook
Babysitter at NABabysitter at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Sivakumar SSivakumar S
Associate Environmental Engineer at Envesya Private LimitedAssociate Environmental Engineer at Envesya Private Limited