Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
REMYAMOL K V

REMYAMOL K V

KUNNUMPURATHU HOUSE,MALLOOSSERY PO, KOTTAYAM

Summary

Dynamic Team Leader with a proven track record at Infinity Services, excelling in customer relationship management and technical troubleshooting. Successfully enhanced team productivity and streamlined operations, ensuring optimal inventory levels. Adept at project management, fostering collaboration, and delivering exceptional customer service to resolve issues efficiently.

Overview

14
14
years of professional experience

Work History

Team Leader

RELIANCE RESQ
Perumbavoor
05.2021 - Current
  • Fostered a collaborative work environment among team members to enhance productivity.
  • Handled CRM systems, including Jeeves and TCL, for efficient customer management.
  • Managed storekeeping operations to ensure optimal inventory levels.
  • Provided customer care service to address inquiries and resolve issues promptly.
  • Coordinated work activities to streamline processes and improve overall efficiency.

Team Leader

F1 INFO SOLUTION AND SERVICES PVT LTD
KOLENCHERY
02.2023 - 07.2024
  • Installed new appliances, wiring, and machinery in homes with defective equipment.
  • Serviced all home electronics including TVs, washing machines, AC units, microwaves, and music systems to ensure optimal functionality.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Created training materials and conducted group trainings on new processes or procedures.

Team Leader

OZONE AGENCIES
KOTTAYAM
08.2020 - 10.2022
  • function as property maintenance supervisor

Team Leader

GSS QUICK GARAG PVT LTD SAMSUNG AUTHORIZED SERVICE CENTER
EDAPALLY
02.2014 - 06.2022
  • electronics specialist in Mitsubishi Heavy Industries Shipyard Nagasaki for Elda Perla project

Service Coordinator

INTEX INDAIA PVT LTD
EDAPALLY
05.2019 - 03.2020

Team Leader

R- LOGIC TECHNOLOGIES INDIA PVT LTD
VALANJAMBALAM
08.2015 - 04.2019

Service Coordinator

MAHINDRA TWO WHEELERS
MAMANGALAM
01.2015 - 07.2015

Team Leader

THOSHIBA INDA PVT LTD
RAVIPURAM
05.2012 - 11.2014

Team Leader

ELECTROLUX AND PHILIPS
KOTTYAM
01.2011 - 04.2012

Education

BSC NURSING -

MEDWIN HOSPITAL
HYDERABAD
06-2010

PLUS TWO -

GOVT: MODEL HIGHER SECONDARY SCHOOL
KOTTAYAM
01-2006

SSLC -

ST MARCELLINA'S GIRLS HIGH SCHOOL
NATTASSERY
03-2004

Skills

  • Customer relationship management
  • Data analysis
  • Computer knowledge and Excel
  • Project management
  • Customer service and support
  • Technical troubleshooting
  • Work planning
  • Team leadership
  • Customer service
  • Inventory management
  • Installation services
  • Team building
  • CRM systems

Languages

Malayalam
First Language
English
Beginner
A1
Hindi
Beginner
A1
Telugu
Beginner
A1

References

References available upon request.

Timeline

Team Leader

F1 INFO SOLUTION AND SERVICES PVT LTD
02.2023 - 07.2024

Team Leader

RELIANCE RESQ
05.2021 - Current

Team Leader

OZONE AGENCIES
08.2020 - 10.2022

Service Coordinator

INTEX INDAIA PVT LTD
05.2019 - 03.2020

Team Leader

R- LOGIC TECHNOLOGIES INDIA PVT LTD
08.2015 - 04.2019

Service Coordinator

MAHINDRA TWO WHEELERS
01.2015 - 07.2015

Team Leader

GSS QUICK GARAG PVT LTD SAMSUNG AUTHORIZED SERVICE CENTER
02.2014 - 06.2022

Team Leader

THOSHIBA INDA PVT LTD
05.2012 - 11.2014

Team Leader

ELECTROLUX AND PHILIPS
01.2011 - 04.2012

BSC NURSING -

MEDWIN HOSPITAL

PLUS TWO -

GOVT: MODEL HIGHER SECONDARY SCHOOL

SSLC -

ST MARCELLINA'S GIRLS HIGH SCHOOL

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