Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Renu M Nair

Renu M Nair

Trivandrum

Summary

Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

IT SUPPORT ANALYST

Allianz Technology
03.2022 - Current
  • Experience in systems validation and quality frameworks, with a strong background in end-to-end application validation.
  • Better understanding and knowledge of application lifecycle management processes.
  • Worked on power automation as part of a clean-up activity, mainly based on project management of ALM process.
  • I possess strong skills in procurement management, including strategic sourcing, contract negotiation, vendor management, cost analysis, and supply chain management.
  • Managed Power BI service by publishing reports, setting up workspaces, and controlling access, improving report accessibility across teams.
  • Optimized report performance through best practices in data modelling and visualization, resulting in faster report load times.
  • Hands-on project management skills, managing medium to large projects with end-to-end validation experience, and aiding in continuous improvement.
  • Experience in gathering, defining, and documenting business and solution requirements for the enhancement, replacement, or introduction of IT systems.
  • Utilized tools like ServiceNow and JIRA for efficient ALM management.
  • Clear understanding of principles, procedures, and governance of validation activities.
  • Conducted comprehensive data analysis to assess employee engagement, satisfaction, and performance metrics.

KYC ENTROLLMENT OFFICER

TeamLease Services Limted
01.2021 - 01.2022
  • Maintained accurate sales records and prepared report on sales activities.
  • Backup, Sync, and Export of data
  • Performance monitoring for quality assurance and compliance.
  • Prepared all necessary documentation for new enrolments including registration forms, immunization records, and other health-related documents.
  • Provided customer service support via phone or email regarding questions related to enrolment processes or deadlines.

Education

Bachelor of Engineering (ECE) -

VINS Christian College of Engineering
Tamil Nadu, India

Higher Secondary -

Kendriya Vidyalaya
Tamil Nadu, India

Skills

  • Good Communication
  • Analytical Skills
  • Critical thinking and Procurement Managements
  • Root Cause Analysis
  • Incident Reporting
  • Workflow Analysis
  • Agile Methodologies
  • SQL and Databases
  • Excel proficiency
  • AD(AZURE Security Groups) Handling
  • Documentation And Reporting
  • Process Improvement
  • Multitasking Abilities
  • Security solutions
  • KPI analysis
  • Report Preparation
  • Process Improvements

Affiliations

  • Microsoft Office Suite
  • Power Automate
  • Power BI
  • Share point
  • JIRA
  • ServiceNow Tool and other ALM platforms
  • Project Management Tools
  • GIAMS And RSAT

Languages

English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Tamil
Proficient (C2)
C2

Timeline

IT SUPPORT ANALYST

Allianz Technology
03.2022 - Current

KYC ENTROLLMENT OFFICER

TeamLease Services Limted
01.2021 - 01.2022

Bachelor of Engineering (ECE) -

VINS Christian College of Engineering

Higher Secondary -

Kendriya Vidyalaya

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Renu M Nair