Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Renuka Rajagopalan

Renuka Rajagopalan

Chennai

Summary

Intend to build a career with leading corporate that will help harness my skills and realize my potential. Looking to work as a key player in a challenging environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Leader - Transfer Agency EMEA

BNY Mellon
Chennai
06.2022 - Current
  • Business Management: Responsible for managing Settlements for 2 countries (UK & Lux) with 40+ Head counts across Pune & Chennai with responsibilities of Process Migration, Process Management, Global Stakeholders Management, People Management.
  • Process: Trade Management, Cash Settlements, Reconciliation & Pricing control, Audit coordination & Reporting. Ensure adherence with the RCSA Oversight & Control Standards and other critical firm policies.
  • Units reporting the RCSA are fully responsible for identifying risks, tracking incidents, associating loss value, linking them to risks, implementing controls to mitigate risks and report data in specified formats.
  • Delivery Management: Responsible for Global KPIs, CSLA, SLD, Due-Diligence, Operational Governance & Budgeting.
  • Process Transformation : Settlements, Document Management, Reconciliation, Trade Processing. Business Offshoring - Transition of Business, Project management, Migration of activities & stabilization.

Team Leader

BNY Mellon
Chennai
10.2017 - 10.2018
  • Trades are processed for different types of products (Buy, Sell, Switches, conversions, Transfer In& Transfer Out) respectively
  • Trades are processed through RUFUS application for Various Management companies (IM EMEA, FSI, M&G, NFUM, Lion trust, Close brothers, etc)
  • There is an Exception log and update log which is shared by the Mancos& the onshore team for each Mancos specific request
  • For any further clarification, queries will be resolved by onshore team
  • Duplicate deal report& KIID report (Key Investor Identification report) are run at each specific cutoff to ensure there are no duplicate requests placed& all investors have submitted their KIID report
  • Deal confirmation report& FX’s reports are run in the morning and evening to ensure M+ & P&C- Pension and Charity investors are prioritized
  • Any request received should before 17 GMT should be processed on the same day
  • End confirmation with the queue status should be sent to the onshore management & offshore management group
  • For any new projects, volume analysis is done and based on head count, staff is hired
  • Trainings are conducted through WebEx and coordinate with the client and ensure trainings are completed as per schedule
  • Monitor the queue to ensure there is no impact on any of the valuation point/ cut off’s
  • Prepare monthly MIS report which will depict the team’s KPI& KRI Preparing Monthly business review report which completely depicts highlights/ Misses/ training/ areas of improvement of the team and it is presented to the management every month Provide any training that team members need when there is a knowledge gap/ difficulties in understanding new concepts
  • Conduct one on ones on a monthly basis& upload the feedback on SharePoint Ensure that the team members are cross trained to assist any fund or accounts at any given point of time Responsibilities included overall support to manager in process suggesting improvements, and implementing them during on the job training
  • Responsible for driving the unit to achieve internal and client based SLA targets
  • Ensure adherence to strict compliance rules and regulations leading to high levels of Information Security
  • Being a role model, motivating the unit and guiding them towards excellent performance and career growth
  • Responsible for keeping absenteeism/attrition levels low

Team Leader

State street HCL Services
Chennai
01.2012 - 01.2016
  • Perform Cash and Position reconciliation for Hedge Funds
  • Perform reconciliations using Mosiki Application, an IFS owned application
  • Book commissions (Future Trades), dividends, Withholding Tax, Interests and SL fees
  • Send requests to OPS team to amend interest, price and commissions (Equity)
  • Check Bloomberg to confirm the paid down interests for MBS securities, WHT rate, dividend and corporate action
  • Ensure recons are completed as per the cut off& checklist is signed off& dashboard is signed off immediately by the team members
  • Ensure invalid errors marked against the team are refuted by giving proper explaining to the onshore team
  • Ensure team achieves the KPI& KRI
  • Ensure to pass the quality audit by sharing the samples with the quality team every quarter.

Process associate

TCS e-Serve
Chennai
09.2010 - 01.2012
  • Extract Announcements for validation from DTC (Depository Trust Corporation) Check the RIPS (DTC) to prepare announcement folders
  • Need to do fractional setup, CUSIP setup before preparing announcement folders Check for EDS (Elective Dividend System) and request for additional shares through DTC or manually by send the requests to the client within the deadline
  • Clear the physicals from stock record by sending mails to the box location team
  • Clear the stock borrow, stock loan by calling the brokers, sending the charges and should send paperwork for them to settlement team
  • Clear the fails by calling the brokers, sending the charges and flipping them to the new side
  • Check dump run that is sent through DTC server print
  • Resolve query through mails and phone calls
  • Answering the wires
  • Checking the SDAR (DTC) at 3.30 EST to make the payouts for allocated CUSIPs
  • Payout to client accounts for domestic mandatory corporate actions through an exchange (06/ 08) or by making journal entries
  • General Ledger research is done for CUSIPs that breaks out in old side.

Officer

SCOPE INTERNATIONAL
Chennai
10.2008 - 08.2010
  • Handle aspects of the loan and credit cards process
  • Split up the daily volume and allocate job
  • Process personal loans
  • Handle KYC
  • Review the customer database for discrepancies in income, appraised value, and credit history
  • Perform KYC Checks
  • Perform Norkom checks to pre-qualify credit card applicants
  • Perform balance transfer
  • Generate letter to customer
  • Maintain timely and accurate preparation of loan closing documents
  • Create database for clients inured to avoid duplication and for future analysis
  • Respond to mails from counterpart and handle inquiries and resolve problems
  • Consistently achieve good productivity and efficiency against set targets
  • Train, supervise and conduct assessments for the joiners across the unit
  • Provide highly personalized service that built and strengthened banking relationships with the counterpart.

Education

Bachelor of Science (Biochemistry) -

Dr. MGR- Janaki Arts & Science College For Women, University of Madras
Chennai
01.2008

The Children’s Garden Hr Sec School
Chennai
01.2005

Sr. Secondary

The Childrens Garden Hr Sec School
Chennai
03-2003

Skills

  • Diploma in Computer Application
  • Feedback Delivery
  • Quality Improvement
  • Cash and Position reconciliation
  • Hedge Fund Reconciliation
  • Quality audit
  • Transition Management Certification
  • Training
  • Supervise and conduct assessments
  • Mentoring
  • Documentation And Reporting
  • Work Planning
  • Overtime Management
  • Shift Scheduling

Certification

Medical Transcription- selected and given training during the study course and awarded Grade- A through S&N INSNET Educational services Pvt. Ltd. Chennai.

Accomplishments

  • Part of pilot batch that migrated process from Ireland.
  • Received appreciation from Client for performing a complex recon which has high volumes at month end.
  • Received Bravo Award for my performance when it was rolled out for the First time in SSHCL to recognize the Pilot Phase.
  • Promoted as Team Leader within my second year with the company.
  • Was part of O-Infinity League which recognizes the top performers rated outstanding/exceptional for consecutive 2years and above.
  • Have completed “Transition Management Certification”.
  • Have done several transitions in Phases for “AQR” one of the biggest client in Statestreet
  • Performed UAT individually and received appreciation from client.
  • Received spot awards.

Timeline

Team Leader - Transfer Agency EMEA

BNY Mellon
06.2022 - Current

Team Leader

BNY Mellon
10.2017 - 10.2018

Team Leader

State street HCL Services
01.2012 - 01.2016

Process associate

TCS e-Serve
09.2010 - 01.2012

Officer

SCOPE INTERNATIONAL
10.2008 - 08.2010

Bachelor of Science (Biochemistry) -

Dr. MGR- Janaki Arts & Science College For Women, University of Madras

The Children’s Garden Hr Sec School

Sr. Secondary

The Childrens Garden Hr Sec School

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Renuka Rajagopalan