Reshma Jabeen
Quality Analyst
Hyderabad
Summary
Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Quality Analyst
Genpact
Hyderabad
11.2021 - Current
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Liaised with vendors and end-users to uncover system optimization opportunities.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
- Edited, proofed and critiqued internal documents to improve clarity.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Defined and implemented quality initiatives to reduce risk.
Education
M.Sc. - Organic Chemistry
St.Anns Degree & PG College
Hyderabad 06.2017 - 04.2019
B.Sc. - Genetics, Chemistry and Microbiology
St.Anns Degree & PG College
Hyderabad 06.2007 - 06.2010
Intermediate -
St.Anns Intermediate College
Hyderabad 06.2005 - 05.2007
Skills
Training implementation
Accomplishments
- Supervised team of 23 staff members.
- Documented and resolved queries which led to improved results.
- Collaborated with team of 5 in the development of Knowledge base.
- Achieved 100% results by completing training with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Quality Analyst
Genpact
11.2021 - Current
M.Sc. - Organic Chemistry
St.Anns Degree & PG College
06.2017 - 04.2019
B.Sc. - Genetics, Chemistry and Microbiology
St.Anns Degree & PG College
06.2007 - 06.2010
Intermediate -
St.Anns Intermediate College
06.2005 - 05.2007
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