Summary
Overview
Work History
Education
Skills
Test Management tools
Testing Methodologies
Certification
Timeline
Generic

Reshma Kannan

Packaged App Development Senior Analyst
Chennai

Summary

Highly skilled software tester with 7+ years of experience in Software testing.

Offshore co-ordination, Production support, Requirement analysis, Test Planning, Test data creation, Test execution, Test status reporting, Defect management, Dev QA Support testing. Experience in Retail, Healthcare, Banking domains. ISTQB Certified Tester

Overview

7
7
years of professional experience
1
1
Certification

Work History

Packaged App Development Senior Analyst

Accenture| Client - Chanel
04.2022 - Current
  • Define testing policies and procedures for new projects
  • Performed and Documented - Functional Specifications, Regression, Issue Troubleshooting, Bug Triage and QA Sign off
  • Performed API testing using SOAP UI and Postman
  • Log defects, triage with developer team and external dependency systems if required and taking appropriate action on defects for closure
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Clear handover to SIT team post Internal QA testing
  • Worked effectively in fast-paced environments.

Packaged App Development Senior Analyst

Accenture| Client- AXA Healthcare
02.2022 - 04.2022
  • Post Requirement analysis developed test cases manually.
  • Used ADO to store all testing results, created Test Cases, and Reporting.
  • Involvement in Daily standup, retrospective, Refinement and Planning call
  • Execute End to End test cases. Analyze and document the test Results with traceability to requirements
  • Maintain and execute Regression suite. Perform daily Sanity tests to check application health

Packaged App Development Senior Analyst

Accenture | MyWizard SI
11.2021 - 01.2022
  • Performed and Documented - Functional Specifications, Regression, Issue Troubleshooting, Bug Triage and QA Sign off.
  • Good hands-on Experience in ADO tool
  • Prepared Test Cases with valid and End to End Test steps and Expected Results for clear understanding of scenario.
  • Log defects, triage with developer team and external dependency systems if required and taking appropriate action on defects for closure
  • Extensive root cause analysis and research.
  • Worked well in team setting, providing support and guidance.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Test Analyst

Infosys| Client -Citi Bank
02.2017 - 11.2021
  • Manage overall SIT, UAT, End to End, Rollback, Roll-forward, Migration testing
  • Execute Standalone, Near Partner & End to End test cases. Analyze and document the test Results with traceability to requirements
  • Setup Test Environments and Test Data before execution phase
  • Involvement in triage meetings with Development & BA team
  • Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
  • Reduced production issues by implementing rigorous regression testing before each release.
  • Perform Exploratory Testing to learn new products quickly and provide instant feedback
  • Support Internal team of 10 members by allocating daily tasks, follow-ups and share Daily status report with wider audience
  • Paid attention to detail while completing assignments.

Education

Bachelor of Engineering - Electronics And Instrumentation

RMD Engineering College
Chennai
04.2001 -

Skills

  • Team Collaboration

  • Functional Testing, Sanity, SIT, UAT, Regression, Exploratory, Migration, Roll forward, Rollback

  • Test Data Management

  • API testing

Test Management tools

Azure Devops

JIRA

HP-ALM

Testing Methodologies

Experience in Agile and Waterfall testing methodologies

Certification

ISTQB Certified Tester

Timeline

Packaged App Development Senior Analyst

Accenture| Client - Chanel
04.2022 - Current

Packaged App Development Senior Analyst

Accenture| Client- AXA Healthcare
02.2022 - 04.2022

Packaged App Development Senior Analyst

Accenture | MyWizard SI
11.2021 - 01.2022

Test Analyst

Infosys| Client -Citi Bank
02.2017 - 11.2021

Bachelor of Engineering - Electronics And Instrumentation

RMD Engineering College
04.2001 -
Reshma KannanPackaged App Development Senior Analyst