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 Experienced software development professional with proven skills in OpenText Exstream customer communication solution in creating both simple and complex documents with dynamic content for interactive, on-demand or batch environments. Brings 10 years of experience in building such documents matching specifications and exceeding expectations. Seeks out opportunities to expand skills and learn new technologies and skillset. 

Results-driven CCM Developer with hands-on experience in the Insurance domain, primarily working on the Erie Auto Program (EAP). Specialized in OpenText Exstream v16.6 for high-volume document generation and digital transformation initiatives, including paper suppression and online document enablement. Experienced in Agile delivery, client coordination, release management, production support, and understanding complex template logic and business rules. Recognized for strong ownership, independent client handling, and consistent performance.

 OpenText Exstream Developer with 10+ years of experience in designing, developing, and deploying  customer communication solutions  for high-volume enterprise applications. Expertise in  Exstream components, data mapping, document composition, and multi-channel output delivery , with strong knowledge of CCM architecture and SDLC practices.  Proven experience in team leadership, client collaboration, code reviews, and production support. Background in  Mainframe technologies  with growing focus on  AI/ML and cloud-based communication solutions . 

Reshma Rajan

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OpenText Exstream Developer

Quadient Developer

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B.Tech - Civil Engineering

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Quadient Developer

OpenText Exstream Developer

B.Tech - Civil Engineering

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