Reshma Revathy M
Palakkad
Summary
Proactive Senior-level Software and Application Developer passionate about creating cutting-edge products for the field. Strong work ethic and dedicated to quality assurance. Adept at working with teams or independently in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Systems Associate
Infosys limited
02.2022 - Current
- Deployed builds on different environments including development, staging and production servers
- Performed maintenance activities on existing Java programs such as bug fixing and refactoring code
- Developed and implemented Java applications using Spring, Hibernate and Struts frameworks
- Provided 24x7 on-call support for critical incidents related to databases
- Assisted developers in troubleshooting issues related to their applications running on the cloud environment
- Managed source code version control systems like Git for team collaboration
- Analyzed code and debugged errors to improve system performance
- Integrated third party APIs into existing applications using XML and JSON based protocols
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Selling Partner Support Associate
Sutherland
09.2021 - 02.2022
- The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners
- The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform
- The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
- A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for chat & emails
HR Recruiter
Sunrise Biztech Systems
06.2021 - 09.2021
- Maintained accurate records of all recruiting activities in Applicant Tracking System
- Conducted initial screening of resumes and applications to identify suitable candidates for further evaluation
- Coordinated with hiring managers to understand their staffing needs and provided them with appropriate recommendations
- Scheduled and conducted interviews with shortlisted applicants for IT positions
- Provided guidance to new hires regarding onboarding process, company policies
- Collaborated with internal and external clients to understand hiring needs and goals
- Utilized applicant tracking systems (ATS) to manage candidate pipelines efficiently.
Education
Bachelor of Arts Bachelor Of Computer Applications -
Nehru Arts And Science College
Coimbatore, Tamil Nadu03.2021
Senior Secondary Certificate Biology Science -
BSS Gurukulam Higher Secondary School
Alathur, Kerala03.2018
Secondary School Certificare -
BSS Gurukulam Higher Secondary School
Alathur, Kerala03.2016
Skills
- Application maintenance
- Performance Improvements
- Scripting Languages
- IT service management
- Incident Response
- Tools customization
- UI/UX
- JIRA
- Fluent in C, C, C#
- UNIX Shell Scripting
- Source and Version Control: Git, Github
- Databases: Oracle, MongoDB
- Quality Assurance
- Service assistance and support
- OSB,SOA, RDBMS, SQL
- Leadership Qualities
- Customer interaction
- Attention to Detail
- Computer Skills
- Time Management
- Customer Service
Accomplishments
- Resolved product issue through consumer testing.
- Received INSTA AWARD for best team performance.
Certification
- Infosys certified Global Agile Developer
- Infosys Certified AWS Cloud Practitioner
- Infosys Certified AWS Solutions Architect Associate
- Infosys Certified CPQ Developer
- Infosys Certified Spring REST Professional
- Infosys Certified Java SE8 Developer
Timeline
Senior Systems Associate
Infosys limited
02.2022 - Current
Selling Partner Support Associate
Sutherland
09.2021 - 02.2022
HR Recruiter
Sunrise Biztech Systems
06.2021 - 09.2021
Bachelor of Arts Bachelor Of Computer Applications -
Nehru Arts And Science College
Senior Secondary Certificate Biology Science -
BSS Gurukulam Higher Secondary School
Secondary School Certificare -
BSS Gurukulam Higher Secondary School