Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic
Reshma Revathy M

Reshma Revathy M

Palakkad

Summary

Proactive Senior-level Software and Application Developer passionate about creating cutting-edge products for the field. Strong work ethic and dedicated to quality assurance. Adept at working with teams or independently in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Systems Associate

Infosys limited
02.2022 - Current
  • Deployed builds on different environments including development, staging and production servers
  • Performed maintenance activities on existing Java programs such as bug fixing and refactoring code
  • Developed and implemented Java applications using Spring, Hibernate and Struts frameworks
  • Provided 24x7 on-call support for critical incidents related to databases
  • Assisted developers in troubleshooting issues related to their applications running on the cloud environment
  • Managed source code version control systems like Git for team collaboration
  • Analyzed code and debugged errors to improve system performance
  • Integrated third party APIs into existing applications using XML and JSON based protocols
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Selling Partner Support Associate

Sutherland
09.2021 - 02.2022
  • The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners
  • The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform
  • The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
  • A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for chat & emails

HR Recruiter

Sunrise Biztech Systems
06.2021 - 09.2021
  • Maintained accurate records of all recruiting activities in Applicant Tracking System
  • Conducted initial screening of resumes and applications to identify suitable candidates for further evaluation
  • Coordinated with hiring managers to understand their staffing needs and provided them with appropriate recommendations
  • Scheduled and conducted interviews with shortlisted applicants for IT positions
  • Provided guidance to new hires regarding onboarding process, company policies
  • Collaborated with internal and external clients to understand hiring needs and goals
  • Utilized applicant tracking systems (ATS) to manage candidate pipelines efficiently.

Education

Bachelor of Arts Bachelor Of Computer Applications -

Nehru Arts And Science College
Coimbatore, Tamil Nadu
03.2021

Senior Secondary Certificate Biology Science -

BSS Gurukulam Higher Secondary School
Alathur, Kerala
03.2018

Secondary School Certificare -

BSS Gurukulam Higher Secondary School
Alathur, Kerala
03.2016

Skills

  • Application maintenance
  • Performance Improvements
  • Scripting Languages
  • IT service management
  • Incident Response
  • Tools customization
  • UI/UX
  • JIRA
  • Fluent in C, C, C#
  • UNIX Shell Scripting
  • Source and Version Control: Git, Github
  • Databases: Oracle, MongoDB
  • Quality Assurance
  • Service assistance and support
  • OSB,SOA, RDBMS, SQL
  • Leadership Qualities
  • Customer interaction
  • Attention to Detail
  • Computer Skills
  • Time Management
  • Customer Service

Websites

Accomplishments

  • Resolved product issue through consumer testing.
  • Received INSTA AWARD for best team performance.

Certification

  • Infosys certified Global Agile Developer
  • Infosys Certified AWS Cloud Practitioner
  • Infosys Certified AWS Solutions Architect Associate
  • Infosys Certified CPQ Developer
  • Infosys Certified Spring REST Professional
  • Infosys Certified Java SE8 Developer


Timeline

Senior Systems Associate

Infosys limited
02.2022 - Current

Selling Partner Support Associate

Sutherland
09.2021 - 02.2022

HR Recruiter

Sunrise Biztech Systems
06.2021 - 09.2021

Bachelor of Arts Bachelor Of Computer Applications -

Nehru Arts And Science College

Senior Secondary Certificate Biology Science -

BSS Gurukulam Higher Secondary School

Secondary School Certificare -

BSS Gurukulam Higher Secondary School

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Reshma Revathy M